Salesforce Technical Architect

Salesforce Technical Architect (12-month contract)

At Grantbook, we celebrate, support, and thrive on diversity and strive to create an inclusive environment for our teammates, our client partners, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills and welcome applications from all qualified candidates.

We want to remove barriers that may limit you from joining Grantbook. Email us at hiring@grantbook.org to let us know how we can provide you with reasonable accommodations through our application process.

WHO WE ARE

We are a digital transformation consultancy, Registered Salesforce Consulting Partner and Certified B Corp with big dreams for the future of philanthropy. Our diverse team of techies and do-gooders works closely with foundations to help them unlock the full potential of their processes, teams, and technology so that they can do their good—even better.

We’ve worked with some of the world’s largest foundations, including the William and Flora Hewlett Foundation, and Tides USA.

HOW WE WORK

We’re an ideal match if you seek autonomy, mastery, and purpose in your work. We take pride in a participatory work culture, where learning trumps ego. Curiosity, experimentation and a human-centred approach are core to how we do meaningful work together and to how we respond to the evolving needs of our clients.

We live our values of accountability, candour, empathy and daring. Policies are transparent and team members are empowered to make decisions about areas that affect them most. This allows our team to work flexible hours and from where they are most inspired (even pre COVID-19!). We trust each other to stay accountable and get stuff done. 

WHO YOU ARE

You are a self-motivated Salesforce Technical Architect who is equally adept at communicating with computers as you are at communicating with people. You have formal certification in Salesforce, like to experiment and build solutions for philanthropy. You’re excited to share your knowledge, and contribute to a growing Salesforce practice. Have fun, work as a team, and "get it done."

WHAT YOU’LL DO

This position is a contract position for 12 months (April 2025 - April 2026). Reporting to the Salesforce Delivery Lead, you will be responsible to build customized solutions on the Salesforce platform and help integrate Salesforce and other cloud solutions for grants management, customer relationship management, and related functional areas. 

RESPONSIBILITIES

• System & Application Architecture Design (40% of your time)
• Design system architecture, including custom data models, workflows and integrations using the Solution Design Documentation approach.
• Design Integration Architecture solution for diverse client needs that may include financial services integration.
• Parse out tasks to other team members and help them test and troubleshoot these designed solutions. 
• Be a thought partner to the Solution Architect, the developer team and for other project teams; projects will be in various stages of development. 
• Build Activities (30% of your time)
• Build out solutions using declarative and Apex Salesforce functionality.
• Set up online portals in Experience Builder for users to review and submit applications, reports and payments.
• Use VisualForce, Apex and more functionalities to streamline processes and carry out a full data migration with Data Loader. 
• Build out integrations with OFAC applications, financial applications and other third-party software.
• Client Success Management Activities (20% of your time)
• Lead discovery meetings to map out business requirements and translate them into requirements for systems.
• Use your Project Management skills to build a positive and long-lasting relationship with our clients.
• Additional Responsibilities (10% of your time)
• Research integration applications that will make our client’s work easier.
• Coach team members on scalable solutioning.
• Co-lead a working group on project governance to improve delivery of complex builds, ensure standardization and foremostly quality work. 
• Ideate with our team on how to bring new approaches and practices to our work.

WHAT YOU CAN OFFER

• Over ten years of working with the implementation and technology adoption of Salesforce, ideally in a grantmaking or nonprofit environment.
• Three to five years of experience working as Technical Architect, designing custom data models, custom integrations and have experience with large data sets.
• Able to translate plain language stakeholder requests into technical requirements, as well as technical information into plain English.
• Exceptional written and oral communication skills, translating into presentation and report writing skills.
• Self-organizer and problem-solver, prepared to meet tight deadlines across multiple projects, with ability to prioritize and delegate tasks as needed; we would love it if you have run projects from start to finish, taking on various roles.
• Proven interpersonal skills and a customer service oriented approach; we appreciate a consultant with client experience or customer service experience.
• Eligible to travel to and work in client offices across North America.

YOUR SALESFORCE EXPERIENCE

• Required certification: Salesforce Application Architect, Salesforce Administrator Certification, Data Architect,  Developer I, Developer II, OmniStudio Developer, Experience Cloud Consultant, Integration Architect, Nonprofit Cloud Consultant.
• Required technical experience with:
• Flow Builder
• Salesforce Approval Processes
• VisualForce, LWC, Apex
• Diverse Salesforce Integration experience
• Bulk data loading tools
• Nice-to-have experience with:
• Nonprofit Success Pack (NPSP)

HOW YOU’LL BENEFIT

You’ll work with us on a contract basis, focusing on delivering results in a flexible arrangement that suits your schedule. The rate and scope of work will be negotiated based on your experience level. The expected hours of work per week will be an estimated 30 hours.