Offer summary

Qualifications:

Advanced knowledge of the ServiceNow platform and applications., Experience with SAM, ITAM, and ITSM., Ability to design process flows and understand integration requirements., Technical leadership and guidance skills..

Key responsabilities:

Implement and unit test capabilities within ServiceNow.

Identify model categories based on workshop discovery.

Create business capability maps and define OOB Business Application Configuration.

Enable enterprise application reporting with key metrics and dashboards.

Job description

Job Description:
What are the top 3 skills required for this role?
1. SAM
2. ITAM
3. ITSM

Job Description/ Responsibilities:
Advanced knowledge of ServiceNow platform, applications and flows. Ability to design process flows. Understanding of the integrating applications and application-specific knowledge. Understanding of Industry best practices and processes. Provides technical leadership and guidance. Assists with technical story writing.
o Implement & unit test capabilities within ServiceNow to not impact existing regulatory compliance reporting.
o Based on the workshop discovery, identify the model categories to be added other than the out-of-box and existing model categories to be setup.
o Analyze up to 3 software publishers and the integration or discovery requirements for the setup.
o Create business capability map
o Foundational setup for APM module, no additional new integrations with external systems
o Define OOB Business Application Configuration
o Configure Business Application Lifecycle leveraging OOB setup
o Enable the definition of Business Capabilities. i.e. Use the business capability mapping to establish a CI relationship between the business capability and the business applications.
o Enable OOB enterprise application reporting highlighting key OOB metrics - 5 reports, 5 dashboards including up to 50 applications

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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