Talent & Roster Coordinator

This is a remote position.

Schedule: Monday-Friday, 8:00am to 5:00pm Burleigh time-zone (40 hours per week)

Planning

• Identify and recommend opportunities to enhance practice, e.g., frontline care and client outcomes through improved recruitment and training initiatives.
  

• Deliver timely recruitment support that meets client and funding needs.
  

Leadership & Coordination

• Actively participate in the formation and review of attendant care and support worker policy, standards, and practices.
  

• Contribute to the development and continual improvement of policy, procedure, and process.
  

Recruiting Excellent Staff

• Lead support-worker recruitment, liaising with the Manager and HR to deliver effective advertising campaigns.
  

• Continually review applications, proactively screening and interviewing candidates promptly.
  

• Undertake reference and certification checks, identifying gaps and training needs.
  

• Make ‘role offer’ recommendations of high-quality candidates to HR and the Hiring Manager, providing all necessary paperwork to HR.
  

• Provide recruitment support as requested for other areas.
  

• Coordinate people resources efficiently to ensure effective scheduling of client services within budget, time, and approval constraints.
  

Training Highly Skilled People

• Deliver learning needs assessments for staff and prepare source tailored educational opportunities.
  

• Continually improve induction training programs.
  

• Deliver care- and client-centred induction training and onboarding initiatives for support workers and nursing staff (e.g., formal training, buddy shifts).
  

• Provide daily troubleshooting and support for staff as needed.
  

• Identify and recommend suitable external training providers and courses as necessary.
  

• Encourage and motivate staff to participate in learning and development opportunities.
  

Roster Support

• Prepare regular rosters and shift schedules using the staff roster platform.
  

• Publish support work shifts and nursing appointments at least four weeks in advance.
  

• Ensure all shifts have been accepted by staff at least one week in advance.
  

• Identify urgent shift cover for unexpected staff absences and leave, and communicate any staff changes in a timely and appropriate manner to clients and other stakeholders.
  

• Develop contingency plans for unexpected staff shortages due to illness, emergencies, or other unforeseen circumstances.
  

• Communicate roster changes to clients and their care team as required.
  

• Schedule staff according to client-match, availability, and training.
  

• Ensure client rosters and support needs (schedule of care hours) are met.
  

• Master the roster system and identify improvements.
  

• Develop and update shift requirement descriptions.
  

• Build effective working relationships with clients, staff, and other key stakeholders.
  

Workplace Health & Safety (WHS)

• Effectively communicate with and build strong rapport with Coordinators and Managers.
  

• Exercise a duty of care to ensure actions don’t negatively impact the health and/or safety of others or self in the workplace.
  

• Ensure that anything provided for health and safety is not willfully or recklessly interfered with or misused.
  

• Ensure compliance with WHS policies, procedures, and any reasonable instruction.
  

Requirements

• Current First Aid certificate
  

• Current police check, NDIS Worker Screening, and Working with Children Check
  

• Substantial experience in spinal injury/wound/disability/community support work.
  

• Demonstrated capacity to lead positively and effectively.
  

• Demonstrated experience developing and delivering training and upskilling initiatives.
  

• Highly developed written and verbal communication skills with strong interpersonal and problem-solving capabilities.
  

• Demonstrated commitment to delivering consumer-led care services.
  

• Demonstrated ability and commitment to promote service development and business growth.
  

• HMO Coverage for eligible locations
  
• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job