Electronic Funds Associate

Connexus Credit Union - Who We Are:
Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our loans. We are a remote first employer with the majority of our employees residing in the upper Midwest.

As an employer we foster collaboration and high performance to achieve excellence. We holistically care for and develop our employees to thrive personally and professionally. We are proud to share our success with our employees and those we serve.

Connexus offers an Amazing Benefits package:

• 20 days of paid time off and 8 paid holidays

• 16 hours of paid Volunteer Time Off

• 401K Retirement with up to 6% employer match

• Excellent Health, Dental, Vision insurance, including multiple plan options

• Health Savings Account with generous employer contributions

• Employer paid Life insurance, Short-Term and Long-Term Disability

• Tuition Reimbursement from $4,000 - $7,000 per calendar year

• Robust Learning and Development program that includes an annual professional development stipend

Responsibilities:

• Responsible for upholding Universal Service level standards to maintain a level of service excellence for Connexus members and internal partner teams.

• Process Connexus initiated Automated Clearing House (ACH) requests.

• Review each ACH transfer request for accurate completeness from various internal departments or the member, along with validating member information in core system.

• Key ACH transfer requests from the received e-mail or processing queue; entering data into ACH system.

• Verify ACH transfer requests from the received e-mail or verified processing queue; validating the data was keyed accurately prior to approving transfer request.

• Audit each ACH transfer request to ensure the transfer processed accurately; verifying the date and dollar amount.

• Process all returned Connexus initiated transfer requests; update core systems and send notification to member.

• Work a variety of specialty reports related to electronic funds transfers.

• Effectively communicate with internal departments as needed.

• Monitor and process work identified through different communication channels: Teams chat, e-mail, Salesforce, phone calls, etc.

• Complete assigned monthly procedure reviews to ensure procedures are correct and following Federal guidelines and regulations.

• Provide backup coverage for other associates as needed.

• Comply with all Federal regulations as they pertain to your job duties including but not limited to BSA, Nacha Operating Rules, Regulation CC, Regulation E.

Position Requirements:

• This position is Remote.

• High school diploma or equivalent Required.

• 1+ years of related experience Required.

• Evidence of good organization skills, and the ability to prioritize to meet deadlines with minimal supervision.

• Previous work experience demonstrating accuracy and attention to detail.

• Requires basic skills to use Microsoft Suite applications and ability to adapt to job specific technologies.

• Ability to analyze job functions and identify potential efficiencies.

• Demonstrated ability to be a team player, with willingness to work in a fast- paced environment.

• Ability and willingness to work a flexible schedule.

Connexus Credit Union's Employer Recognitions:

• 2024 Best in Class Employer, Gallagher

• 2025 Best Place to Work in IT, Computer World

Equal Opportunity Employer/Disabled/Veterans/41 CFR 60–1.4, 41 CFR 60-1.35