HR Manager

HR Operations & Service Delivery

• Work closely with internal stakeholders to support the business's organizational needs.
• Manage all employee lifecycle processes including onboarding, offboarding, promotions, and internal mobility.
• Ensure HR systems, policies, and processes are accurate, compliant, and up-to-date.
• Prepare and distribute HR documentation such as letters of intent/offer letters, addendums, and change notices.
• Maintain accurate employee records and documentation in HRIS systems.
• Support the payroll process in collaboration with third-party vendors and internal teams.
• Monitor and manage local vendor relationships for HR and benefits administration.
• Ensure full compliance with local employment laws, benefit regulations, and company policies.

Talent & Performance Management

• Partner with leaders to support workforce planning, talent acquisition, and organizational changes.
• Facilitate talent review and calibration sessions using global tools and frameworks.
• Support the implementation of performance management processes, including goal setting, coaching, and year-end reviews.
• Coach managers on development planning and stretch opportunities for high-potential employees.

Employee Engagement & Culture

• Drive initiatives that support employee engagement, retention, and inclusion.
• Analyze survey results and partner with leaders to develop action plans.
• Promote a strong culture aligned with the company’s values and mission.

Employee Relations & Compliance

• Provide guidance on employee relations matters, supporting both leaders and employees.
• Help resolve workplace issues with professionalism, fairness, and consistency.
• Support HRBPs with insights related to international labor practices when applicable.
• Ensure all employee-related decisions and documentation are legally sound and aligned with global policies.

Project Support & Global Coordination

• Contribute to key HR projects and initiatives at both the regional and global level.
• Coordinate with global teams to support HR processes across different countries.
• Share best practices and help maintain consistency in employee experience across regions.
• Other duties as assigned

• 6+ years of HR experience with exposure to a range of HR functions (e.g., employee relations, recruitment, operations, compliance, engagement) or a combination of education and experience.
• Experience working in multinational environments or on cross-border HR initiatives.
• Experience in SaaS or healthcare tech industries (preferred).
• Experience managing third-party vendors and working with global HR systems (preferred)

• Strong interpersonal and communication skills (both written and verbal).
• Analytical thinker with the ability to interpret data and apply insights to HR decisions.
• Ability to build trusting relationships across different levels of the organization.
• Comfortable managing confidential and sensitive information.
• Strong organizational skills with the ability to prioritize and manage multiple tasks.
• Proactive, adaptable, and solutions-oriented.
• Comfortable working in dynamic, fast-changing environments.
• Demonstrated ability to navigate ambiguity and make sound decisions amidst uncertainty.
• Familiarity with managing remote teams and distributed workforces.
• Knowledge of global employment laws and international labor practices (preferred).

• Bachelor’s degree in Human Resources, Business, or a related field (or equivalent experience).
• SHRM/HRCI certification is a plus.

As required.