Offer summary

Qualifications:

Advanced experience in the corporate travel industry is required., Advanced experience in travel technology is required., Basic project management experience is necessary., Excellent written and verbal communication skills in English are essential..

Key responsabilities:

Assess incidents and determine solution approaches for travel technology issues.

Coordinate activities with internal and external teams to resolve various issues.

Execute configuration changes across multiple systems and dependencies.

Proactively identify opportunities for improvements in travel technology processes.

Job description

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

CSS TSSM Travel Technology Manager (Remote)

Full-time, United Kingdom, Luxembourg, France, Germany, Poland, Spain

The CSS TSSM Travel Technology Manager is responsible for assessing incidents and determining solution approaches. You will need to understand the request for changes and determine the best approach. You will also need to apply a solution approach and ensure the business problem has been resolved. This role will proactively identify opportunities for improvements.

As a CSS TSSM Travel Technology Manager, you will

Logically conduct assessments, replicate errors or test situations if possible
Coordinate activities with a range of internal or external teams across various issues
Execute small to highest complex configuration changes (many systems, many logics, many interactions, and dependencies)
Demonstrate excellent customer service and develop customer-centric communication
Support defined and agreed productivity targets
Adopt constructive collaboration behavior within and outside the team

About You

Advanced experience in the corporate travel industry is required
Advanced experience in travel technology is required
Basic project management experience
Advanced administration knowledge of online booking tools (GDS Sabre and/or Amadeus)
Advanced experience in an international workspace
Excellent written and verbal communication skills in English

About Us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

Required profile