HR Specialist (Portland, Oregon Metropolitan Area highly preferred)

Pets deserve the best care. At Vetsource, we build the foundation for success, enabling those in the pet healthcare profession and industry to thrive. Our data-powered platform simplifies processes and streamlines systems, helping those we serve create tighter bonds with their customers. From prescription management and pet owner engagement to veterinary business performance data and insights, Vetsource provides comprehensive solutions that give our customers more time and flexibility, and help them foster strong relationships and positive experiences. In a rapidly evolving world, we’re constantly seeking new ways to help our customers chart a course for a better, brighter future for pets and those who care for them.

If you love pets, want to have an impact and join a fantastic organization, Vetsource could be the place for you.

At Vetsource, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.

WHO WE ARE LOOKING FOR

HR Specialist

As the HR Specialist you’ll have a variety of responsibilities, including supporting the new hire process, orientation, file maintenance, HRIS maintenance and reporting, responding to associate questions, backup support to other HR roles, and more. This role navigates between changing responsibilities and priorities as the needs of the HR team and the needs of the business fluctuate, allowing us to be flexible and scale in times of growth.

This is a full-time, remote position. While all candidates are encouraged to apply, preference may be given to candidates located within a 2 hour or less driving distance to the Portland, Oregon Metropolitan Area.

WHAT YOU’LL DO

• Lead new associate orientation, providing a best-in-class experience including relaying key information and resources in an effective and timely manner.

• Manage administrative tasks for onboarding and new hire orientations, including communication to new associates, data entry in the human resources information system (Workday) and audits for accuracy and compliance.

• Support offboarding administration, including IT ticket processing and exit documentation.

• Act as the first point of contact for HR emails and questions, resolving associate questions related to benefits, leaves, wellness, and general questions or concerns; escalate to the appropriate point of contact as necessary.

• Lead the process for associate file management and maintenance in an organized, compliant, digital format. Complete audits and review information periodically to ensure accuracy, compliance, and adherence with retention guidelines.

• Support the maintenance, review of information, related communication, and various reports as needed for our HRIS system (Workday); HR email; HR Slack channel; Knowledge Base (intranet); and Learning and Development systems, etc.

• Aid in development and continued compliance of company policies, provide input and suggestions on policy revisions, contribute to associate handbook updates, and upkeep of related items.

• Support other Total Rewards and HR team members as needed including back up support for administration related questions, special projects, and other duties as assigned.

WHAT YOU BRING

• Minimum 3 years’ related HR work experience in a dynamic and changing organization, a bachelor's degree in a related field, or a combination of education and experience. 

• Basic knowledge of HR procedures and policies, including some benefits administration.

• Strong written and verbal communication skills, clear and concise messaging, strong virtual engagement skills.

• Demonstrated discretion and seen as a trusted partner; ability to exercise sound judgment and maintain a high level of confidentiality of critical and sensitive information, records, and reports.

• Knowledge of pertinent employment law; ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, and policies.

• Experience working with HR Information Systems (Workday preferred), ability to learn new technical systems, and apply new knowledge.

• Intermediate knowledge of Google Suite, Microsoft Office Suite or related software.

• Travel may be needed within the United States for annual meeting or a special event.

Preferred Experience and Qualifications:

• SHRM-CP, PHR or similar certification.

• Basic knowledge of leave of absence administration.

WORKING CONDITIONS:

• Reliable internet access is required.

• Sitting/standing at a desk working on a computer for long periods of time.

WHAT CAN YOU EXPECT FROM VETSOURCE

In addition to an inclusive and welcoming culture, Vetsource also offers:

• Competitive pay and benefits including medical, vision*, dental, and life insurance
• Employee Assistance Program
• Pet insurance* and Virtual vet care
• PTO, Holidays, Floating Holidays, and Volunteer Day
• Retirement Savings Plan (401k/ RRSP) with employer matching program
• Paid parental leave
• Flexible scheduling and remote work where possible
• The opportunity to join one of our Associate Resource Groups, and fun company events!
   

* For Canadian based associates these specific benefits are not included

OUR VALUES

In addition to the benefits listed above, all associates are expected to support and model Vetsource’s Core Values: Do the right thing every time; Treat others the way they want to be treated; Embrace change; Be innovative; Get it done; Enjoy the work! A culture where everyone can thrive!

Pay range (US based applicants): $28.84 - $32.00 / hour

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to job-related skills, experience, certifications, relevant education and training, while also considering internal equity.

The statements in this document are intended to describe the general nature and level of work being performed for this role, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required. Our pre-employment process in the US includes a background check as a part of the hiring process, and will include a drug screen for pharmacy related roles. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please email careers@vetsource.com, or if you have general questions relating to this process.  No agencies please. We are an equal opportunity employer.

Vetsource is an E-verify employer.

www.vetsource.com