Senior Product Manager, App Experience

About Inspiren 

Inspiren was created to help operators forge thriving senior living communities.

We use a simple, streamlined platform that protects resident privacy, to optimize community operations at every step. Our technology puts residents first, capturing insights on everything from revenue leakage to staff utilization, while providing an extra layer of oversight, as an extension of your care team.

We know that balancing operations takes time and effort, not to mention careful coordination of many parts – that’s why we offer seamless solutions to guide stronger care decisions. Because while you can’t control any specific event, we believe that data can power communities to live and work better.

Keeping your residents healthy and your staff productive is easy with Inspiren.

Smarter care, on every wall. One room at a time.

About the Role 

We are seeking an experienced Senior Product Manager with a strong consumer-oriented B2B2C mindset to lead our solutions tailored towards staff within senior living communities. In this pivotal role, you will be the champion for understanding the unique needs of our staff users, who rely on our app daily for crucial resident safety information. You will drive strategic product development and manage the roadmap for our staff-facing solutions, ensuring they are intuitive, efficient, and effective. You will play a crucial part in enhancing the daily workflows and overall experience of caregivers. This role will collaborate closely with data analytics, product design, engineering, and other stakeholders, and will report to the Head of Product.

What you’ll do: 

• Staff User Focus: Deeply understand the needs, workflows, and challenges of senior living staff, translating these insights into actionable product strategies for our mobile and web applications.
• B2B2C Product Strategy: Develop and execute a product strategy that balances the needs of the senior living communities (B2B) with the daily needs of their staff (B2C).
• Data Analytics: Partner with data analytics to drive significant value for our staff users by leveraging data insights to improve app usability and feature effectiveness.
• Market Analysis & Trend Identification: Conduct thorough market research and competitor analysis to identify emerging trends and opportunities in staff-facing technology within the senior living sector.
• Product Strategy & Roadmap Development: Define and execute your product roadmap, prioritizing features and enhancements based on staff user needs, business goals, and market dynamics.
• Data-Driven Decision Making: Utilize data analytics to inform product decisions, track key performance indicators (KPIs), and measure the impact of product initiatives on staff efficiency and satisfaction.
• Cross-Functional Collaboration: Collaborate closely with data analytics, product design, engineering, and other stakeholders to ensure alignment and successful product delivery.
• Stakeholder Communication: Effectively communicate product vision, strategy, and progress to internal and external stakeholders, including senior leadership.
• Product Lifecycle Management: Manage the entire product lifecycle, from ideation and development to launch and post-launch optimization.

About you:

• Bachelor's degree in a related field (e.g., Computer Science, Business, Healthcare Administration)
• 4+ years of experience in product management, with a proven track record of successfully launching and managing products. 
• Demonstrated expertise in complex user experiences.
• Proficiency in using data analytics tools and methodologies to drive product decisions.
• Excellent communication, presentation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work effectively in a fast-paced, collaborative environment.  

Bonus Points

• Experience working at a start-up, and/or in health tech.
• Experience working with AI powered products is a plus.

Details

• The annual salary/OTE for this role is $180,000 - $205,000 + equity + benefits (including medical, dental, and vision) 
• Flexible PTO
• Location: Remote, US. NYC preferred.
• Join our team and make a meaningful impact on patient care by enabling healthcare organizations to adopt and leverage AUGi to its full potential. Apply today to become a part of our customer success team!
• Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.