Professional Services Consultant

Customers trust the Alation Data Intelligence Platform for self-service analytics, cloud transformation, data governance, and AI-ready data, fostering data-driven innovation at scale. With more than $340M in funding – valued at over $1.7 billion and nearly 600 customers, including 40% of the Fortune 100 — Alation helps organizations realize value from data and AI initiatives.

Alation has been recognized in 2024 as one of Inc. Magazine's Best Workplaces for the fifth time, a testament to our commitment to creating an inclusive, innovative, and collaborative environment. 

Collaboration is at the forefront of everything we do. We strive to bring diverse perspectives together and empower each team member to contribute their unique strengths to live out our values each day. These are: Move the Ball, Build for the Long Term, Listen Like You’re Wrong, and Measure Through Customer Impact. 

Joining Alation means being part of a fast-paced, high-growth company where every voice matters, and where we’re shaping the future of data intelligence with AI-ready data. 

Join us on our journey to build a world where data culture thrives and curiosity is celebrated each day!

Job Description:

Alation’s Professional Services team implements Alation at key customers, delivering immediate value, broad adoption, with an unparalleled customer experience.  We’re looking for someone excited to work with Alation’s industry-leading technology to truly drive data culture at forward-thinking enterprises.  The right candidate loves engaging with customers, building trusted relationships, and ensuring a high-quality, timely implementation.

A Consultant is an experienced member of the Alation Professional Services team who possesses deep data management expertise and an outstanding record of program delivery success. As the leading authority on Alation’s technology, they are primarily responsible for advising key client sponsors, planning and leading multi-phase implementation programs to drive usage, adoption and value.

What You'll Do:

• Lead Alation software implementations of enterprise customersParticipate in account knowledge transfer sessions with Alation pre-sales.

• Advise on the loading of metadata from databases, file systems and BI tools.

• Advise on best practices for defining and populating data classifications, domains, taxonomies, glossaries, articles content, and lineage.

• Conduct training and advise customers on the approach and use of key product features, and best practices to drive usage, adoption, and value.

• Create functional requirements and technical specifications.

• Provide advice to Technical Consultants who are creating custom integrations for the ingestion of metadata.

• Provide project status reports and briefings.

• Provide input on new features to Product Management.

• Identify opportunities for account expansion.

• Document lessons learned, tips/tricks and contribute knowledge base articles.

• Participate in customer community forums.

You Should Have:

• Minimum 5+ years of consulting experience in a lead role.

• Experience delivering services as part of a software company.

• Data management experience with data governance, data quality, master data management, and/or reference data

• Experience with databases and SQL proficiency. Experience with Alation or other metadata tools.

• Experience with Business Intelligence tools, including Tableau, PowerBI, Looker, and Microstrategy.

• Energised and excited about being in a high-growth, startup environment

• Passionate about continuously innovating and improving.

• Comfortable working in a non-traditional office environment using virtual teaming and working remotely.

• Passionate about ensuring customers get maximum value out of their investment.

• Willing to travel 30%.

Alation, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.                                   
 

The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.  
 

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