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IT Support Assistant

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Proven experience in IT support or a related field., Familiarity with cloud infrastructure and software integration., Strong problem-solving skills and attention to detail., Ability to communicate effectively with stakeholders across the business..

Key responsabilities:

  • Serve as the main point of contact for all IT support requests.
  • Maintain company systems, cloud infrastructure, and hardware.
  • Assist in implementing new processes and integrating software.
  • Collaborate with various teams to improve development processes and build websites.

Olsam. logo
Olsam. Information Technology & Services Scaleup https://www.olsamgroup.com
51 - 200 Employees
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Job description

About Us

At Olsam, we are on a mission to grow brands and develop products that customers love, trust, and value.  We specialize in acquiring and scaling category-leading brands, unlocking their full potential by expanding them across international marketplaces and channels, streamlining operations, and driving product innovation. 

With a fantastic team across three continents and 15 nationalities, we bring together over 50 years of e-commerce expertise. We’re not just building brands, we’re shaping the future of global consumer goods. We are looking for ambitious, driven individuals to be part of it. Ready to make an impact? Let’s talk. 

The Opportunity

We are looking for an IT Support Assistant to perform an integral role in scaling Olsam's technology department. In this role, you will be the main point of call for all IT support requests, with a focus on implementing new processes and software: adding value to the company, right from the get-go. In becoming a main point of call at Olsam, the successful candidate will work closely with key stakeholders across all areas of the business and assist on exciting tasks, including maintaining the company systems, cloud infrastructure and hardware as well as integrating new software and brands. There are plenty of opportunities to expand in this role with opportunities from building websites for our many brands to improving our development processes.

Please note, the role is remote within the UK and it is part-time, with 20 hours per week.

Required profile

Experience

Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork
  • Communication

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