CTO, Head of Engineering

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

TCGplayer promotes and drives growth of our products and services by connecting a global community of millions of buyers with tens of thousands of sellers in a $25B global collectible hobby market.  Our wide range of technology services, tools and features allows us to enable high-volume exchange of trading cards so sellers can maximize their returns and enthusiasts can get every card they want at a good price.  These tools range from our marketplace itself, to SaaS POS solutions for game stores, to high-volume fulfillment operations to robots capable of digitizing high volumes of TCGs.  

In late 2022, TCGplayer was acquired by eBay as part of eBay’s strategy of focusing on categories where it has a unique ability to provide differentiated value to the marketplace. Since then, we have implemented back office integrations to improve services but, on the whole, TCGplayer is able to operate independently in order to continue directly addressing the needs of the hobby community.  From a business and a career perspective, this creates a situation that is the ‘best of both worlds’ - TCGplayer has autonomy to quickly adapt and meet the needs of the hobby community, while being supported by one of the world’s leading tech companies known for having a great work environment and supporting small businesses around the world. 

Who You Are

Are you a 10x CTO, engineering leader looking for an opportunity to build unique customer-focused tools and make a massive impact?  TCGplayer is seeking a passionate and driven Chief Technology Officer, Head of Engineering to join us in our quest to build the most trusted platform to connect and empower the hobby community. We have seen substantial growth over the past few years and, with a best-in-class CTO, we have the potential and the vision to keep growing over multiple horizons.  

As the CTO, Head of Engineering, you will lead our engineering department and be responsible for delivering customer value by working with the Product and Business teams to quickly build/rebuild a wide variety of quality features.  Our systems are key to bolstering customer trust by providing an experience that is reliable, efficient and secure. You will play a key role in shaping the technical vision of the company and driving the engineering team towards achieving excellence in code delivery and efficiency.  

Successful technology cannot thrive in a vacuum. It requires teamwork across the organization. It is important that People, Process and Technology all work hand-in-hand to help us reach our goals. As CTO, you will be a key member of the TCGplayer Leadership team, representing technology while thinking broadly as a business leader as we work together to deliver our vision. 

The Impact You Will Make Here 

• Own our Platform: Lead a multi-disciplinary customer-first engineering team that supports all facets of our tools and infrastructure while fostering a culture of innovation, collaboration, and accountability. Where it makes sense, coordinate synergies with eBay’s infrastructure, software and services.
• Drive Strategy: Develop and implement engineering strategies that support the company's aggressive growth goals while driving decisions aligned with business context, product, architecture, design philosophies, and strategies.
• Evolve the Team Structure: Ensure optimal organizational design (including offshoring) to ensure our teams and partners are operating at their fullest potential efficiently.
• Ship Code: Ensure the rapid and efficient delivery of software solutions by optimizing development processes and implementing best practices within the teams. 
• Implement Standards: Establish and monitor key performance indicators to ensure department goals are met, while ensuring that team members are coached and supported in their development to meet these goals.
• Build a Coalition: Partner closely with the Product team and cross-functionally with the full organization to ensure realistic & accurate product and technology roadmaps to deliver on our strategic priorities.
• Mentor and Grow the team: Guide and develop a high-performing team of 150-200 engineers through leadership, coaching, performance management and mentoring, fostering a culture of excellence and continuous improvement while ensuring inclusive development opportunities for all team members.
• Design,  Develop, and Evolve: Oversee the architecture and technical design of software products to ensure scalability, reliability, and maintainability while simultaneously leading a company-wide prioritization of improvements to code quality, systems, and the engineering processes to support these.

What You Bring to the Team

• A minimum of 15+ years of experience in software engineering, with at least 5+ years in a senior leadership role within a large globally distributed organization.
• Proven track record of building and leading high-performing engineering teams in a fast-paced environment that ships code quickly and efficiently in order to build features that are easily adopted and drive business growth and customer satisfaction.
• Strong technical acumen with demonstrated experience balancing fast delivery against the accumulation and resolving of technical debt. 
• Experience navigating public cloud environments (AWS, GCP) including scalability, security/compliance, and ongoing management
• Excellent leadership and communication skills, with demonstrated history of identifying strategic tradeoffs and the ability to make tough decisions to ensure success of the business while simultaneously motivating and guiding teams to achieve strategic goals.
• Experience in strategic workforce and remote resource planning that spans multiple continents and time-zones 
• Demonstrated ability to collaborate effectively with cross-functional teams
• Experience participating as a key member of a strong cross-functional leadership team
• Experience navigating and managing stakeholders in a large global business 
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Passion for trading card games! (nice to have)

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the TCGplayer Careers website or apply for a job with TCGplayer.

TCGplayer, a subsidiary company of eBay, is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at careers@tcgplayer.com.  We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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