Lead Project Manager / Scrum Master at iDesign

This position is not open to applicants residing in or otherwise based in California. Additionally, applicants must be located in the Eastern, Central, Mountain, or Pacific time zones.

The application process includes both video and written responses. If you have any issues with submitting the video response, please visit our video application FAQ page.

What You'll Do

As a Project Manager/Scrum Master, you will lead the Agile project management efforts that support the design, development, and delivery of an innovative SaaS product. You will work closely with the Product Owner, developers, and cross-functional stakeholders to facilitate Agile ceremonies, maintain sprint momentum, and manage product documentation. Responsibilities include refining and tracking the product backlog, removing blockers, optimizing workflows, capturing key institutional knowledge, and supporting continuous improvement initiatives. You will also contribute to broader organizational efforts to strengthen Agile maturity and operational efficiency across the team.

You will work remotely on a contract basis with at least 10 hours per week of dedicated availability during regular business hours.

This is a part-time, hourly, 1099 contract position.

Key Responsibilities:

Agile Facilitation & Coaching

• Serve as the lead facilitator for Agile ceremonies, including stand-ups, sprint refinement, planning, reviews, and retrospectives
• Coach the team on Agile principles and Scrum best practices to foster a culture of continuous improvement
• Track sprint progress, identify blockers, and coordinate resolution with appropriate stakeholders
• Support Agile practices with flexibility, adapting to project needs while promoting Agile maturity

Product Owner Support & Backlog Management

• Coordinate release readiness, including timeline planning, QA alignment, and deployment logistics
• Recommend Go/No-Go decisions based on scope, risk, and stakeholder input
• Review and prioritize the backlog, refine user stories, and define sprint goals
• Ensure the backlog remains actionable and aligned with high-priority deliverables

Documentation Management

• Create and implement standardized templates for product features and processes
• Establish and maintain a centralized repository of SaaS documentation
• Capture institutional knowledge to support long-term sustainability
• Ensure documentation remains current as work progresses

Process Optimization & Reporting

• Own release documentation and communications, including release notes, risk logs, and stakeholder updates
• Maintain the release calendar and coordinate cross-functional readiness for upcoming deployments
• Monitor team productivity through Agile metrics such as velocity, burndown rates, and throughput
• Identify and implement workflow improvements to optimize team performance and delivery flow

Team Health & Morale

• Foster a positive, collaborative team environment
• Promote a sustainable development pace and support team well-being
• Act as a leader who advocates for the team's needs and growth

Cross-Team Coordination

• Facilitate communication across teams
• Ensure alignment between development, product, and stakeholder expectations

Required Qualifications

• PMP certification
• Strong knowledge of Agile methodologies (Scrum, Kanban)
• Experience facilitating Agile ceremonies and coaching Agile teams
• Minimum of 3–4 years of experience using project management software (Asana, Jira, Azure DevOps, etc.), demonstrating expert-level proficiency
• Background in SaaS environments
• Knowledge of Figma and Kollabe or similar collaboration tools
• A proven track record of building collaborative relationships while meeting project deadlines and objectives
• Experience working with teams on online course development, preferably in higher education
• Strong organizational skills, excellent follow-through, and exceptional attention to detail
• Excellent oral/written communication and presentation skills

Preferred Qualifications

• Scrum Master Certification (CSM, PSM I)
• Experience in start-up or high-growth environments, with a track record of building and scaling processes
• Experience working with cross-functional teams in software development
• Background in technical documentation or knowledge management
• Experience with performance tracking and metrics analysis

What Will Make Us REALLY Love You

• Advanced degree in Education, Instructional Technology, Business, or a related field
• Expert in online learning, instructional design and technology, adult learning theory, and andragogy/pedagogy to support course development
• Background in Learner Experience Design
• Expertise in competency-based learning
• Superior knowledge of available open educational resources (OERs)
• Quality assurance training and certification (QM, OSCQR, other)
• Post-secondary teaching and learning experience

If you're ready to take on a leadership role in project management, drive innovation, and ensure successful project delivery while collaborating with a talented team, we'd love to hear from you!

iDesign is an equal opportunity employer. We are committed to building an inclusive environment in which everyone is a valued member. At iDesign, all hiring decisions are based on business needs, job requirements, and individual qualifications. We seek applicants of diverse backgrounds and hire without regard to race, color, religion, sexual orientation, national origin, or any other characteristic protected by law.