Product Manager

Department:

We are Walker & Dunlop.  We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities — where people live, work, shop, and play — to life. We are committed to creating meaningful social, environmental, and economic change in our communities.

Department Overview

The Impact You Will Have

As a Product Manager for the Digital Financing Experience, you will play a pivotal role in driving the success of our Small Balance lending platform.  You will work closely with our capital providers, other Product Managers, business stakeholders, and technical leadership to ensure we streamline deal execution.  This role will enable you to identify and execute opportunities to meet user needs and extend our product offering with new and innovative ideas.

Primary Responsibilities

• Develop and drive your product roadmap, building critical capabilities from concept to customer.
• Innovate by applying your experience and best practices to deliver robust services.
• Translate product strategy into detailed requirements, user stories, and prototypes.
• Work with appropriate stakeholders to understand problems, define desired outcomes, and craft solutions.
• Serve as a product owner on the scrum team(s) and work with engineers to deliver a timely quality product.
• Engage with customers and partners to deliver roadmap updates, get product feedback, and identify additional challenges and opportunities.
• Build strong partnerships with lenders and government agencies at the project manager level to inform product updates and drive continuous improvement.
• Own and enhance digital loan application submission workflows to ensure a seamless user experience.
• Translate regulatory program changes and business logic into precise, actionable technical requirements for engineering teams.
• Other duties as assigned.

Education and Experience

• 3-5+ years of experience in Product Management.
• Experience in real-estate and/or financial services technology preferred.
• Experience working with design, user analytics, and project management tools.

Knowledge, Skills, and Abilities

• Excellent verbal and written communication skills.
• Proven ability to positively influence teams and stakeholders through empathetic product leadership.
• Ability to develop relationships with key stakeholders and end users to understand their needs and pain points.
• Strong agile mindset, able to iterate fast and give early feedback.
• Ability to show ownership of your work, take on challenges, acknowledge growth opportunities, and demonstrate patience when learning new processes.
• Courtesy, respect, and thoughtfulness when collaborating with colleagues and other stakeholders.

This position has an estimated base salary of $110,000 - $120,000 plus a discretionary bonus. An employment offer is based on the applicant’s relevant work experience, applicable knowledge, skills, abilities, internal equity, and alignment with market data. 

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What We Offer  

• The opportunity to join one of Fortune Magazine’s Great Places to Work winners from 2015-2023 

• Comprehensive benefit options* that have earned Walker & Dunlop the silver level of the 2022 Cigna Healthy Workforce Designation™, some of which include:
    - Up to 83% subsidized medical payroll deductions
    - Competitive dental and vision benefits
    - 401(k) + match
    - Pre-tax transit and commuting benefits
    - A robust health and wellness program – earn cash rewards and gain access to resources that
      promote health, engagement, and balance
    - Paid maternity and parental leave, as well as other family paid leave programs
    - Company-paid life, short and long-term disability insurance
    - Health Savings Account and Healthcare and Dependent Care Flexible Spending 

• Career development opportunities 

• Empowerment and encouragement to give back – volunteer hours and donation matching 

 
*Eligibility may vary based on average number of hours worked 

EEO Statement

We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace.  We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information.  We strive to be a safe place to ask questions, build professional relationships, and develop careers.

SPAM
Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non walkerdunlop.com email address. Please call us at 301.215.5500, if you have any concerns about information requested during or after the application process.

Fair Chance Hiring

Background checks, including any questions related to infractions, arrests, or conviction records, will not be conducted until after a conditional offer of employment has been accepted. We will consider for employment qualified applicants regardless of arrest and conviction records, in accordance with federal, state, and local laws.