Offer summary

Qualifications:

Minimum of 4 years of hands-on experience with Salesforce.com., Bachelor's degree in Computer Science, Management Information Systems, or related fields., Deep understanding of IT project management and SDLC processes, including Agile and Waterfall methodologies., Excellent verbal and written communication skills, comfortable engaging with all organizational levels..

Key responsabilities:

Act as a liaison between business partners and IT teams to support solution delivery for the Digital Distribution application portfolio.

Collaborate with technical teams to provide input on solutions and manage end-to-end delivery.

Conduct and drive business requirements discussions and workshops with key business clients.

Research new technology tools and provide architectural solutions to support the Digital Distribution business.

Job description

Job Description:
• The primary role of the Senior Salesforce Business Analyst is to act as a liaison between business partners and IT Teams, supporting the solution delivery lifecycle for the Digital Distribution application portfolio under the direction of the Director, Business Engagement.
• Join a team consisting of high-performing individuals that execute on product management, business analysis, process mapping, functional architecture, testing, and system integrations.
• Be a proactive product owner and work alongside developers, support consultants, IT infrastructure, vendors, and different business verticals to support the Digital Distribution business.
• Be the product manager of the portfolio of salesforce.com applications and system integrations.
• Collaborate as project manager with technical teams to provide input on technical solutions and support end to end solution delivery.
• Partner with key business clients to independently conduct and drive business requirements and design-related discussions and workshops.
• Be a change agent and a knowledge keeper to support the successful business adoption of new IT solutions.
• Research new technology tools and provide architecture solutions to support the growing Digital Distribution business.

Requirements:
• Minimum of 4 years of solid hands-on experience with Salesforce.com
• Minimum of 5 years of client facing and business systems analysis experience
• Minimum of 5 years in application development and SDLC
• Bachelor degree in Computer Science, Management Information Systems, or related fields.
• Experience leading the analysis, extracting, and documentation of business requirements, and testing on projects, system enhancements and defects.
• Deep understanding of IT project management, SDLC processes and methodologies, such as Waterfall, Agile Scrum and associated best practices, leveraging tools such as JIRA.
• Excellent verbal and written communication skills - comfortable and confident communicating to all levels of the organization, both business and IT.
• Ability to adapt to changing priorities and requirements, including the ability to multi-task and juggle many competing priorities and deadlines.

Preferred Qualifications:
• Salesforce Admin Certification
• Experience with Salesforce Lightning components
• Experience with Media/Entertainment
• Experience with Jira and Smartsheet
• Experience with user experience and wireframe/mockup creation
• Experience with business intelligence and analytical tools
• Experience with data architecture, data warehouse and middleware/ETL tools and technologies.
• Has worked within a project team over multiple geographic/international locations.

Required profile