Offer summary

Qualifications:

High school Diploma/GED is required., Advanced Microsoft Excel knowledge with proven data analysis skills is essential., Previous experience in filing customs entries and customs brokerage operations is necessary., Preferred qualifications include previous supervisory or managerial experience..

Key responsabilities:

Prepare and file reconciliation entries while assisting Reconciliation Specialists as needed.

Provide guidance and instructions to Reconciliation Specialists and assign duties and projects.

Audit Reconciliation work for accuracy and compliance with company policies.

Maintain and develop client relationships while focusing on process improvement for efficiency.

Job description

This a remote role that aligns with Eastern Standard Time. It is a Monday through Friday, 8:00AM to 5:00PM schedule.

This is a Team Lead position within the Reconciliation department and would interact with clients and CBP on a regular basis as well as act as a resource for internal offices and colleagues, under the guidance of the Compliance Supervisor. This will require the ability to handle sensitive matters in a timely and professional manner.

Job Responsibilities:

Preparing and filing of reconciliation entries. Assisting Reconciliation Specialists to complete the work of the department, as needed.
Providing guidance and written and oral instructions to Reconciliation Specialists
Assigning duties and projects to Reconciliation Specialists
Auditing Reconciliation work for accuracy and conformance to the Company’s policies and procedures.
Filing Protests/Tenders on reconciliation entries.
Focusing on process improvement to make the reconciliation process more efficient.
Working closely with other departments including sales to identify and pursue new reconciliation projects.
Maintaining and developing client relationships.
Other duties as assigned

Required Qualifications:

Highschool Diploma/GED
Advanced Microsoft Excel knowledge with proven ability to analyze data
Previous experience in filing customs entries and customs brokerage operations

Preferred Qualifications:

Previous supervisory or managerial experience

Competencies:

All Deringer employees should be fully committed to the Core Values:

Passion, Respect, Integrity, Expertise, Innovative Solutions, Relationships, Support, Determination, Value and a High Level of Accountability

In addition, the following competencies are specific to this position:

Analytical – Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality; gathers and analyzes information skillfully; demonstrates ability to multi-task and establish priorities.

Customer Oriented – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; demonstrates ability to speak clearly and persuasively in positive and negative situations; listens and gets clarification; responds well to questions.

Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things; takes responsibility for own actions; contributes to building a positive team spirit; supports everyone’s efforts to succeed.

Motivation – Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.

Problem Solving – Identifies and resolves problems in a timely manner; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.

Work Standards – Sets high standards and well-defined realistic goals for oneself; displays a high level of effort and commitment towards completing tasks in a timely manner; demonstrates the ability to work independently; meets deadlines and handles large volumes of work.