Fully remote/virtual Health Coach role
Who We Are:
Vori Health is an award-winning, nationwide, virtual-first, musculoskeletal medical practice focused on evidence-based care that treats the whole person. Using a unique care model to help patients find the best path forward, Vori Health connects patients to a trained care team that includes a nonoperative physical medicine physician, a health coach navigator, and a physical therapist who manage the initial patient assessment and then work to coordinate all aspects of care. We are on a mission to empower humanity to lead a healthier life.
A critical part of our work involves the human element of our approach. The Health Coach plays a vital role in working with our members to empower them to take ownership of their health by finding their internal motivation, implementing problem solving strategies, and achieving their wellness goals. Our health coaches also play an integral part in ensuring that we continually iterate to improve our product and overall user experience.
Our Health Coaches are our patients’ greatest advocates on their wellness journey by supporting them through their personalized care plan here at Vori Health. This is done through the implementation of modern behavioral change research and strategies to deliver sustainable life-changing health outcomes.
Vori Health coaches exude confidence in working with interdisciplinary care teams in designing optimal patient-centered care consistent with Vori Health’s standards. This role reports to the Director, Health Coaching and is a 100% remote role with flexible schedule options.
What You will Do:
Essential Functions:
Consistent use of Vori Health’s behavior change solutions
Implement coaching techniques to improve patient outcomes
Provide video consultations and messaging with patients of Vori Health to improve their wellness goals
Design and support patient care plans through the utilization of motivational interviewing, SMART goals, coaching best practice and behavior change techniques
Proven aptitude for managing an ample patient caseload
Document interactions and interventions as directed by Vori health technology tools
Effectively collaborate and relationship building with Vori Health’s talented, cross-functional teams
Engaging on a regular cadence in a professional and collegial way with physicians, physical therapists, advanced practice providers, dieticians, and others
Troubleshoot unexpected issues so that patient needs are placed first and gaps in care are averted
Utilize critical thinking to discern and refine the correct provider for patient needs, stratifying the urgency of the referral amongst clinical team members as needed
Assist in the development of technology and service innovations to ensure a closed loop system of communication and coordination with our Vori Health providers and network specialists.
Provide feedback to colleagues regarding individual and team performance; be receptive to feedback on your performance
Communicate and collaborate with external Clinicians as appropriate
Maintain professional and technical knowledge through attending educational workshops, reviewing professional publications, etc.
Meet company and quality standards as defined by Vori Health
Supervisory Responsibilities:
Perform other projects and duties as assigned
Who You Are:
Nice-to-haves:
Work authorization/security clearance requirements:
Authorized or able to provide required documents to work in United States or Canada.
Physical Requirements/Work Environment:
Remote work environment.
While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.
Specific vision abilities required by this job include close vision requirements due to computer work.
Company Benefits
At Vori Health, we believe in fostering a supportive and rewarding work environment for our team members. We offer a comprehensive benefits package designed to support your overall well-being, growth, and work-life balance:
We’re committed to creating a workplace where you can grow, succeed, and achieve your best. Come join our team and enjoy the benefits of a company that values its team members we call Vorriors!
EEO Statement:
Vori Health is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.
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