Offer summary

Qualifications:

Fluency in Dutch and English, both written and spoken., Strong problem-solving skills and customer service orientation., Experience in a technical support or product support role is preferred., Ability to work independently in a remote environment..

Key responsabilities:

Provide exceptional support to customers using Bullhorn's products.

Troubleshoot and resolve product-related issues efficiently.

Collaborate with cross-functional teams to enhance product offerings.

Document customer interactions and feedback for continuous improvement.

Job description

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.

Bullhorn fosters a dynamic and supportive environment where hard work and great results are rewarded and celebrated. We value openness and continuous improvement, encouraging team members to acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a positive and empowering workplace for everyone.

Product Support Analyst (Dutch)

What we offer...

Group Critical Illness, Group Income Protection, Group Life Assurance, Pension, Vision, EAP
Access to our Discounts and Wellbeing Portal
Optional from DAY ONE - Private Medical Coverage & Ride to Work Scheme
Unlimited Vacation
Quarterly paid volunteer days
Lucrative Employee Referral Program (eligible for prior to your first day)
Career development opportunities up/across Bullhorn

Bullhorn's core purpose is to create an incredible customer experience, which starts with first creating an incredible employee experience. Our vision is for every employee to have a sense of belonging, a voice that is heard, and a clear path for success. We are committed to building diverse and inclusive teams, and our culture is shaped by our five core values: Ownership, Energy, Speed & Agility, Service, and Being Human.

We are a people-first culture where everyone’s contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.

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