German Speaking Customer Service for Fitness & Sports Equipment Department

Patrique Mercier Recruitment is a premier recruitment agency specializing in matching talented professionals with exceptional job opportunities in Greece. We are currently seeking a German Speaking Customer Service representative for the Fitness & Sports Equipment Department. In this role, you will be instrumental in providing high-quality customer support to our clients, assisting them with inquiries related to fitness and sports equipment. If you are passionate about fitness, sports, and helping customers achieve their goals, we want you to join our dynamic team!

Responsibilities

• Provide exceptional customer support via phone, email, and chat in German.
• Assist customers with inquiries regarding fitness and sports equipment, including product features, benefits, and availability.
• Effectively resolve customer complaints and ensure high levels of customer satisfaction.
• Document customer interactions and feedback accurately in our systems.
• Collaborate with sales and product teams to provide customers with up-to-date information and solutions.
• Stay knowledgeable about the latest fitness trends and product offerings to effectively assist customers.

Requirements

• Fluency in German (both spoken and written) is required.
• Excellent communication and interpersonal skills.
• Experience in customer service, preferably in the fitness or sports industry, is an advantage.
• Strong problem-solving skills and a passion for delivering excellent customer service.
• Ability to work independently and as part of a collaborative team.
• Knowledge of fitness and sports equipment is a plus.
• Proficiency with digital tools and customer relationship management systems.

Benefits

• Private Health Insurance

• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )