Offer summary

Qualifications:

Healthcare background, ideally as a nurse or doctor., Bilingual skills for effective communication with patients and families., Strong writing skills for drafting Individual Support Plans and application documents., Tech-savvy with proficiency in Microsoft Word and Adobe..

Key responsabilities:

Process patient applications for DHC waiver programs accurately and on time.

Draft and maintain detailed Individual Support Plans that reflect patient needs.

Follow up with families to gather necessary information and documents for applications.

Manage multiple applications and ISPs while ensuring 100% accuracy and attention to detail.

Job description

About us

Do you have a healthcare background and a passion for helping patients get the care they need? Are you highly organized, detail-oriented, and persistent in following up to get things done? If so, this remote role is perfect for you.

The Role

As a Patient Care Access Coordinator & ISP Writer, you will play a vital role in helping patients qualify for essential healthcare waivers by managing and submitting their applications with precision. In addition, you will contribute to Individual Support Plans (ISP) to ensure patient needs are accurately documented for care services. This is a fully remote position, allowing you to make a meaningful impact while working from home.

What You’ll Be Doing:

Process Applications with Accuracy: Ensure patient applications for DHC waiver programs are completed correctly and submitted on time.
Write & Maintain ISPs: Draft clear and detailed Individual Support Plans that outline patient needs and services.
Follow Up with Families: Gather any missing information or documents needed to move applications forward.
Stay Organized: Manage multiple applications and ISPs while maintaining 100% accuracy and attention to detail.
Use Our System (Training Provided): Track applications, update patient records, and document ISP information efficiently.

Requirements

What We’re Looking For:

Healthcare Background – Ideal for nurses, doctors, or professionals with experience in patient care.
Bilingual Skills – Ability to communicate clearly with patients and their families.
Strong Writing Skills – Ability to create clear and well-structured ISPs and application documents.
Tech-Savvy – Comfortable using Microsoft Word and Adobe for document management.
Highly Organized & Persistent – You follow up until everything is done right.
Compassionate & Engaging – More than just paperwork; you’ll be interacting with families in need.