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Field Service Engineer, Bangalore

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Bachelor's Degree or Diploma in Instrumentation, Electrical, Mechanical, Electronics, or Electrical & Tele-Communications Engineering., Minimum 3 years' experience in the Biopharmaceutical Industry, specifically in equipment service or maintenance., Ability to install, service, and troubleshoot biopharmaceutical equipment such as bio-reactors and chromatography systems., Knowledge of validation services as per industry norms..

Key responsabilities:

  • Install, troubleshoot, and perform planned maintenance on Cytiva's range of equipment.
  • Attend and close service calls in accordance with Cytiva Service Quality standards.
  • Assist in growing the service business by selling AMC, spares, and validation solutions to customers.
  • Make commercial offers for service offerings and follow up on payments for services rendered.

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Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. 

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.

Learn about the Danaher Business System which makes everything possible.

The Field Service Engineer position reports to the Area Service Manager - South I and is part of the India Equipment Services team located in Bangalore and will be working remotely to cover South I region.  At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.

 What you will do:

  • Responsible for the Operational Perfection - installing, trouble shooting, planned maintenance of the various range of Single use, Downstream and other Equipment’s sold by Cytiva (Filter validation systems, chromatography, Bioreactor, Analytical instruments).
  • Required to attend and close the service calls as per Cytiva Service Quality • Encouraged to enforce to the Key Performance Index of Service Operation, • Encouraged to assist in growing the service business by selling the AMC, Spares, Validation & Automation solutions to the customers
  • Make the commercial offers for the service offerings and follow up also encouraged to collect the payments from the customers for the services rendered and solutions sold.

Who you are:

  • Bachelor's Degree/ Diploma in Instrumentation/ Electrical/ Mechanical / Electronics/ Electrical & Tele-Communications Engineering with minimum 3 years' experience in equipment and associated devices related to Biopharmaceutical Industry in the production/research department or in Service/Maintenance dept. of the Biopharmaceutical Industry or as a service provider to Biopharmaceutical industry.
  •  Ability to install, service and troubleshoot the equipment like Upstream Bio-reactors & Downstream Liquid Chromatography systems
  • Should have knowledge about validation services as per industry norms
  • Ability to learn the processes in Cytiva for reporting, escalations, revenue forecasting, travel.
  • Should be flexible to work during the off hours and Holidays to meet Customer expectations

 At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Troubleshooting (Problem Solving)
  • Physical Flexibility
  • Communication

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