Offer summary

Qualifications:

Bachelor's degree or higher in Computer Science, Information Technology, Business Computer or related fields., At least 1 year experience in help desk or call center., Knowledge in IT and basic networking is required., Strong troubleshooting and problem-solving skills are essential..

Key responsabilities:

Provide product information via Call, Email, Chat, and Facebook for customers.

Offer service support and resolve technical issues through calls and emails.

Handle customer complaints effectively.

Complete other assignments as directed by a supervisor.

We believe that infinite possibilities come from human relationships. That is why it is vital that the right people get connected to the right jobs. We bridge the gap between People and Professions, as is reflected in our logo, where the two P's are intertwined, signifying the bridging of the two.At People Profilers, we are all about the relationship. Between the employer and the talent; between us and you.Vision: Provide to our clients’ unrivalled human resource solutions to achieve their competitive edge and be the preferred talent management firm to organisations.Mission: Our mission is to deliver the highest standards in Human Resource solution for your organisation in a relationship focused environment by ensuring the right people are suited to the right employment opportunities.People Profilers Pte Ltd (EA License: 02C4944)People Profilers (Executive Search) Pte Ltd (EA License: 10C3804)People Profilers (Services) Pte LtdPeople Profilers Vietnam LLC

Job description