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Remote Travel Agent

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Strong customer service skills and a positive attitude are essential., Excellent communication and organizational skills are required., Proficiency in English is necessary; multilingualism is a plus., Ability to work independently and adapt in a fast-paced environment..

Key responsabilities:

  • Research various travel destinations and provide clients with tailored vacation options.
  • Organize travel logistics from start to finish, ensuring a seamless experience for clients.
  • Manage client payments and maintain financial records accurately.
  • Handle any unforeseen issues and maintain relationships with key vendors.

Magical Destinations Travel logo
Magical Destinations Travel Consumer Services Small startup https://www.magicaldestinations.net/
1 - 10 Employees
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Job description

We are currently seeking an agent to join our team. As a family owned agency, we take pride in providing the most customized and personalized services for all types of vacations.

As an agent with us, you will work with a variety of vendors to plan vacations ranging from theme park vacations, honeymoon getaways, destination weddings, bachelorette parties, cruises, all-inclusive resorts and much more. Your main goal is to make every vacation stress free and enjoyable for our clients.

We are looking for someone who is dedicated to providing top notch customer service, has excelled communication and organizational skills, and is comfortable working in a fast paced environment.

Responsibilities:

  • Research various destinations and needs of travel regarding prices, customs, weather conditions, reviews, etc.
  • Diagnose the clients specifications and suggest suitable travel packages and/or services
  • Organize travel from beginning to end
  • Supply travelers with pertinent information and useful travel material
  • Collect deposits and manage client payments
  • Use promotional techniques and prepare promotional material to sell itinerary and tour packages
  • Handle unforeseen issues and determine eligibility for credits/refunds
  • Maintain relationships with key persons
  • Keep financial statements and documents
  • Ask for help and guidance when needed
  • Proficiency in English; multilingualism is a plus
  • Exemplary sales skills and customer oriented approach
  • Well versed in various areas of travel (Domestic, international, business, holidays, groups, individual, etc)
  • Ability to present, persuade and communicate effectively
  • Demonstrate ability to handle crises

Benefits

  • Travel perks
  • Opportunity to work with the best vendors
  • Flexible Schedule
  • Full training provided so no experience is necessary

Requirements:

  • Must be legally authorized to work in the United States
  • Must have a reliable internet connection computer or smartphone
  • Must be available to attend live and recorded trainings and meetings
  • Must be self-motivated, have a positive attitude, and will be willing to learn and adapt
  • Must be able to work independently, but are you passionate about travel and love helping others create unforgettable experiences

Benefits:

  • Flexible schedule

Schedule:

  • 4 hour shift
  • Day shift
  • Monday to Friday
  • Weekends as needed

Experience:

  • Customer service: 1 year (Preferred)

Required profile

Experience

Industry :
Consumer Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Organizational Skills
  • Sales
  • Communication
  • Adaptability
  • Self-Motivation

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