Controller

Job Summary:

Job Description:

Join Crosscap – Where Marketers Build the Future of Marketing

Since 2001, Crosscap has been the go-to platform for enterprise marketers managing large-scale omnichannel campaigns. Built by marketers, for marketers, our tools support every stage—from strategic planning to asset distribution—empowering teams to boost engagement, maximize ROI, and work smarter. We don’t just build software—we partner with some of the world’s leading brands like Walmart, Sephora, Ulta, and Levi’s to solve real marketing challenges. From retail giants to casinos and medical device companies, we're transforming how marketing gets done.

With offices in the US and Canada, Crosscap offers a dynamic, collaborative environment across North America.

Now part of the Constellation Software family through Volaris Group, we bring the backing of a global software leader while staying agile and innovative.

If you're ready to help shape the future of marketing technology with a team that listens, innovates, and delivers — Crosscap is your next move. Learn more about the company at: www.crosscap.com.

Position Overview

Reporting to the General Manager of the business unit, the Controller will be responsible for overseeing, managing, and driving all financial aspects of the business unit. This includes financial operations, encompassing finance and accounting, statutory compliance, corporate governance, and risk management.

This role will also collaborate closely with the Group Finance Director and the corporate finance team. They will provide functional support through training, coaching, and guidance, ensuring you have every opportunity to succeed in your role.

This role is ideal for a results-oriented, hands-on professional with high energy, strong communication skills, and the ability to think strategically. As a key member of the leadership team, you will have a passion for developing talent, driving long-term growth, and fostering a collaborative and thriving workplace culture.

This position is fully remote and will be open to all candidates in North America with EST availability.

Key Responsibilities

Management

• Collaborate with the General Manager and functional managers to create and manage business plans, priorities, and forecasts.

• Lead and mentor the finance team to deliver proactive financial support across the business unit.

• Build and strengthen the finance organization, enabling it to scale effectively with future growth plans.

• Provide strategic financial leadership on key business issues, ensuring alignment with organizational goals.

• Drive improvements in working capital, and growth performance.

Finance & Reporting

• Manage transactions across multiple currencies (USD, CAD) and prepare consolidated financial statements.

• Handle intercompany transactions, including transfer pricing, ensuring accurate and compliant financial reporting.

• Ensure accurate and timely monthly and quarterly consolidated financial reporting, adhering to IFRS and other applicable regulatory requirements.

• Oversee the accuracy and integrity of revenue recognition processes under IFRS15, including project accounting.

• Monitor and enforce Key Performance Indicators (KPIs) to improve financial performance.

• Oversee the Quarterly Strategic Review (QSR) process, including pipeline and cost analysis to prepare robust forecasts.

• Execute action plans resulting from QSR reviews to address underperforming metrics and enhance financial outcomes.

• Support internal and external audits, ensuring timely statutory filings.

Governance & Risk

• Develop and implement best practices to optimize revenue, profitability, and cash flow while improving operational efficiency.

• Lead the introduction and adoption of new systems and processes, such as financial and expense management tools.

• Oversee risk management, internal controls, policy standardization, and process improvement initiatives.

• Manage intercompany transactions and ensure compliance with transfer pricing documentation.

• Maintain and enhance administrative processes for company records and contracts.

Legal

• Collaborate with functional leads to review project bids and contract terms, ensuring financial compliance.

• Strengthen financial aspects of customer and vendor contracts.

Qualifications:

• Professional Accounting Designation (CPA or equivalent) is required.

• Strong knowledge of IFRS and GAAP principles, with software industry experience preferred. Expertise in IFRS15 is an asset.

• Experience with financial systems implementation and process improvement; familiarity with BPC, GP, and Adaptive systems is an asset.

• Proficiency in Microsoft Office Suite, particularly Excel. Prior experience in FP&A and corporate finance is an asset.

• Proven track record in financial leadership roles with hands-on experience in financial operations.

• Analytical and strategic thinker, focused on actionable outcomes and process improvement.

• Curious mindset and perpetual learner.

• Skilled in stakeholder management and maintaining respectful relationships with senior leadership and teams.

• High integrity, ethical standards, and emotional intelligence.

• Energetic, results-driven, and team-oriented with strong interpersonal and active listening skills.

• Eager to understand business drivers and explore innovative approaches for growth. Open to feedback and committed to continuous improvement.

• A driven, curious self-starter who thrives in ambiguity, embraces entrepreneurial environments, continuously seeks improvement, demonstrates humility, and effectively combines strategic thinking with action-oriented execution.

• Willingness and ability to travel domestically and internationally as required. Multi-lingual and experience working with global teams an asset.

Crosscap is dedicated to fostering a culture of inclusion and diversity. All qualified applicants with valid work authorization will be considered for employment regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, family or caregiving responsibilities, or veteran status. If you believe this position is right for you, we encourage you to apply!

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