This is a remote position.
ServiceNow Integrations/Performance Analytics Specialist
Job Summary:
We are seeking experienced ServiceNow Integrations/Performance Analytics Specialists to design and implement robust integrations and performance monitoring solutions. The ideal candidate will have expertise in ServiceNow's Integration Hub, APIs, and Performance Analytics modules.
Responsibilities:
* Design and implement integrations between ServiceNow and external systems.
* Utilize ServiceNow Integration Hub to automate data exchange.
* Develop and maintain REST and SOAP APIs.
* Configure and customize Performance Analytics dashboards and reports.
* Analyze performance data to identify trends and areas for improvement.
* Troubleshoot and resolve integration and performance-related issues.
* Work with stakeholders to gather integration requirements.
Required Skills and Qualifications:
* Minimum 3+ years of ServiceNow integration and Performance Analytics experience.
* Expertise in ServiceNow Integration Hub and APIs.
* Experience with REST and SOAP web services.
* Proficiency in configuring and customizing Performance Analytics dashboards and reports.
* Strong data analysis and problem-solving skills.
* Excellent communication and collaboration skills.