Offer summary

Qualifications:

Fluency in one or more Nordic languages (Swedish, Danish, Norwegian, or Finnish) and English, both written and spoken., Strong communication and interpersonal skills., Customer-centric attitude with a genuine interest in fitness and sports., Basic computer proficiency and familiarity with customer service applications is advantageous..

Key responsabilities:

Provide high-quality customer support to Nordic-speaking clients through various communication channels (phone, email, chat).

Assist customers with inquiries regarding sports and fitness equipment and related services.

Respond to and resolve customer complaints efficiently and professionally.

Maintain accurate records of customer interactions and transactions.

Job description

Patrique Mercier Recruitment is excited to present an entry-level position for a Nordic Speaking Customer Care representative specializing in Fitness & Sports Equipment.

This role is open for remote work within Greece and is perfect for those passionate about sports and fitness while also delivering exceptional customer service.

In this position, you will serve our Nordic-speaking customers, assisting them with inquiries regarding our fitness and sports equipment products. Your main responsibilities will include addressing customer questions, providing product details, and ensuring an outstanding overall customer experience.

Join our dedicated team and help customers achieve their fitness goals by offering top-notch support and product knowledge!

Responsibilities

Provide high-quality customer support to Nordic-speaking clients through various communication channels (phone, email, chat)
Assist customers with inquiries regarding sports and fitness equipment and related services
Respond to and resolve customer complaints efficiently and professionally
Maintain accurate records of customer interactions and transactions
Collaborate with team members to ensure effective service delivery
Participate in ongoing training to enhance product knowledge and customer service skills
Stay informed about fitness trends and the latest products in the market

Requirements

Fluency in one or more Nordic languages (Swedish, Danish, Norwegian, or Finnish) and English, both written and spoken
Willingness to relocate to Greece - remote work only within Greece
No prior experience required; recent graduates are encouraged to apply
Strong communication and interpersonal skills
Customer-centric attitude with a genuine interest in fitness and sports
Ability to work independently and as part of a collaborative team
Basic computer proficiency and familiarity with customer service applications is advantageous
Willingness to learn and adapt quickly in a fast-paced environment
Available for remote work within Greece

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
Free Greek Lessons, Engagement Activities

Required profile