Offer summary

Qualifications:

Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) and English, both written and spoken., Strong communication and interpersonal skills., Detail-oriented with excellent problem-solving abilities., Familiarity with online marketplace platforms is a plus..

Key responsabilities:

Provide exceptional customer support in Nordic languages for the online marketplace platform.

Assist customers with account-related inquiries and product information.

Troubleshoot and resolve any technical issues encountered by users.

Document customer interactions accurately in the support system.

Job description

Patrique Mercier Recruitment is thrilled to present an exciting entry-level position for a Nordic Speaking Customer Support representative for an innovative online marketplace platform. This role is based in Greece with free relocation, offering a unique chance to immerse yourself in a vibrant culture while contributing to a cutting-edge digital platform.

As a Nordic Speaking Customer Support agent, you will assist clients from various Nordic countries with their inquiries regarding the marketplace, ensuring a smooth and enjoyable user experience. Your role will involve addressing questions, providing information on products and services, and troubleshooting any issues that arise.

Join a dynamic team that values creativity and customer satisfaction, and be part of a company that is shaping the future of online commerce!

Responsibilities

Provide exceptional customer support in Nordic languages for the online marketplace platform
Assist customers with account-related inquiries and product information
Troubleshoot and resolve any technical issues encountered by users
Document customer interactions accurately in the support system
Collaborate with team members to enhance overall service quality
Stay informed on platform updates and marketplace trends to better assist customers

Requirements

Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) and English, both written and spoken
Willingness to relocate to Greece - remote work only within Greece
Strong communication and interpersonal skills
Detail-oriented with excellent problem-solving abilities
Familiarity with online marketplace platforms is a plus
Ability to work effectively in a fast-paced environment
Customer-focused mindset with a passion for service excellence
Willingness to relocate or live in Greece

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
Free Greek Lessons, Engagement Activities

Required profile