Offer summary

Qualifications:

Fluency in one or more Nordic languages and English, both written and spoken., Strong communication and problem-solving skills., Detail-oriented with a proactive approach to addressing customer needs., Interest in supply chain and logistics operations..

Key responsabilities:

Deliver exceptional customer support in Nordic languages related to logistics and shipping inquiries.

Assist customers with tracking shipments, service requests, and logistical concerns.

Resolve customer issues promptly and efficiently.

Collaborate with other departments to address inquiries and improve processes.

Job description

Patrique Mercier Recruitment is pleased to present an exciting entry-level opportunity for Nordic Speaking Customer Support representatives in the Logistics & Shipping Department. Based in picturesque Greece with free relocation!

This role allows you to be part of a dynamic team in an industry that’s vital to global trade and commerce.

In this position, you will assist Nordic-speaking clients with inquiries related to logistics and shipping services. From tracking shipments to addressing service requests, your contributions will be essential in ensuring that customers receive timely and effective support.

Join a forward-thinking company that values a customer-first approach and offers you the chance to expand your skill set in an engaging work environment. Embrace this unique opportunity to combine your passion for customer service with the ever-evolving world of logistics!

Responsibilities

Deliver exceptional customer support in Nordic languages related to logistics and shipping inquiries
Assist customers with tracking shipments, service requests, and logistical concerns
Resolve customer issues promptly and efficiently
Maintain accurate records of customer interactions and transactions
Collaborate with other departments to address inquiries and improve processes
Stay informed about industry trends and service offerings

Requirements

Fluency in one or more Nordic languages and English, both written and spoken
Willingness to relocate to Greece - remote work only within Greece
Strong communication and problem-solving skills
Detail-oriented with a proactive approach to addressing customer needs
Aptitude for working in a fast-paced and dynamic environment
Familiarity with logistics software or customer management systems is a plus
Team-oriented and adaptable to change
Interest in supply chain and logistics operations

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
Free Greek Lessons, Engagement Activities

Required profile