Admin Assistant (Real Estate) - ZR_21457_JOB

This is a remote position.

Responsibilities

• Manage intake of calls and emails, ensuring proper routing and response
  
• Maintain and optimize the Monday.com project management system
  
• Process incoming communications and assign tasks to appropriate team members
  
• Organize and maintain digital file systems
  
• Perform general office management and administrative duties
  
• Follow up with clients, partners, and team members on outstanding items
  
• Handle inquiries and potential escalations or complaints
  
• Support the team during periods of high activity and urgent issues
  

Requirements

• Strong communication skills with excellent English proficiency
  
• Customer service background or experience a must
  
• Experience in the real estate industry
• Willingness to learn Monday.com (prior experience is a plus)
  
• Ability to adapt to an inconsistent pace of work
  
• Comfort with handling different issues daily
  
• Self-motivated with ability to work independently
  
• Real estate industry knowledge (preferred but not required)
  
• Construction industry familiarity (a plus)