Offer summary

Qualifications:

Fluency in German and English, both written and spoken., Strong communication and customer service skills., Problem-solving abilities and a detail-oriented mindset., No prior experience required; training will be provided..

Key responsabilities:

Provide excellent customer support in German for IT and cybersecurity inquiries.

Troubleshoot basic technical issues and provide effective solutions.

Assist clients with understanding cybersecurity best practices.

Document interactions accurately and maintain up-to-date records.

Job description

Patrique Mercier Recruitment is thrilled to present an exciting entry-level opportunity for a German Speaking Support representative focused on IT Support and Cybersecurity in Greece with free relocation!

This role is perfect for individuals looking to kickstart their career in the fast-evolving field of technology!

As a German Speaking Support representative, you will assist customers in Germany with their IT inquiries and cybersecurity concerns, providing solutions and information to enhance their digital safety. This position offers comprehensive training, allowing you to develop valuable skills in IT and cybersecurity while supporting clients effectively.

Join a team that values growth and learning, and take the first steps towards a fulfilling career in technology while immersing yourself in the beautiful culture of Greece!

Responsibilities

Provide excellent customer support in German for IT and cybersecurity inquiries
Troubleshoot basic technical issues and provide effective solutions
Assist clients with understanding cybersecurity best practices
Document interactions accurately and maintain up-to-date records
Collaborate with senior IT staff to resolve complex problems
Embrace continuous learning to enhance your skills in IT and cybersecurity

Requirements

Fluency in German and English, both written and spoken
Willingness to relocate to Greece - remote work only within Greece
Strong communication and customer service skills
Problem-solving abilities and a detail-oriented mindset
Ability to work in a team-oriented environment
No prior experience required; training will be provided
Willingness to adapt to a fast-paced and evolving industry
Based in Greece or willingness to relocate

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 4 weeks )
Free Greek Lessons, Engagement Activities

Required profile