Offer summary

Qualifications:

Fluency in German and English, both written and spoken., Strong communication and interpersonal skills., Excellent problem-solving and analytical abilities., Genuine interest in home entertainment systems and technology..

Key responsabilities:

Deliver exceptional customer support in German for home entertainment systems inquiries.

Troubleshoot and resolve customer issues effectively.

Educate customers on product features, setup, and best practices.

Document customer interactions and maintain accurate records.

Job description

Patrique Mercier Recruitment is thrilled to present an exciting entry-level opportunity for a German Speaking Customer Support representative in the Home Entertainment Systems Department in beautiful Greece!

Join our client, a renowned company at the forefront of innovative home entertainment solutions, and provide exceptional service to German-speaking customers.

In this role, you will assist customers with inquiries related to home entertainment products, troubleshoot issues, and provide expert guidance on usage and features. Your knowledge and enthusiasm for technology will help customers enhance their entertainment experiences.

Become part of a dynamic team that values customer satisfaction and innovation while contributing to the future of home entertainment. If you're ready to make a difference in a vibrant industry, this is the perfect opportunity for you!

Responsibilities

Deliver exceptional customer support in German for home entertainment systems inquiries
Troubleshoot and resolve customer issues effectively
Educate customers on product features, setup, and best practices
Document customer interactions and maintain accurate records
Collaborate with the technical team to ensure customer satisfaction
Stay informed about product launches and updates

Requirements

Fluency in German and English, both written and spoken
Willingness to relocate to Greece - remote work only within Greece
Strong communication and interpersonal skills
Excellent problem-solving and analytical abilities
Genuine interest in home entertainment systems and technology
Detail-oriented with the ability to manage multiple inquiries
Ability to collaborate effectively with team members
Proactive attitude with a passion for helping customers

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 4 weeks )
Free Greek Lessons, Engagement Activities

Required profile