Offer summary

Qualifications:

Fluency in German and English, both written and spoken., Strong communication and interpersonal skills., Ability to thrive in a dynamic, fast-paced environment., Familiarity with grocery delivery services or e-commerce is a plus..

Key responsabilities:

Provide excellent customer support to German-speaking clients via phone, email, and online chat.

Resolve customer issues and complaints promptly and efficiently.

Maintain accurate records of customer interactions in the company’s systems.

Collaborate with logistics and team members to ensure timely and accurate deliveries.

Job description

Patrique Mercier Recruitment is proud to offer an exciting entry-level opportunity for German Speaking Customer Service representatives in Greece, specifically for a prominent grocery delivery service.

This role invites you to be part of an innovative service that is transforming the way people shop for groceries. As a member of our team, you will assist German-speaking customers in navigating their grocery needs, ensuring a seamless and enjoyable shopping experience.

At Patrique Mercier Recruitment, we specialize in connecting talented individuals with top employers in various sectors, and we are committed to supporting you throughout your professional journey. This position not only allows you to utilize your language skills but also to experience the rich culture and lifestyle that Greece has to offer.

Responsibilities

Provide excellent customer support to German-speaking clients via phone, email, and online chat.
Resolve customer issues and complaints promptly and efficiently.
Maintain accurate records of customer interactions in the company’s systems.
Collaborate with logistics and team members to ensure timely and accurate deliveries.
Stay updated on product offerings, promotions, and company policies.
Contribute to enhancing the customer experience and service process improvements.

Requirements

Fluency in German and English (both written and spoken).
Willingness to relocate to Greece - remote work only within Greece
Strong communication and interpersonal skills.
Ability to work well in a dynamic, fast-paced environment.
Familiarity with grocery delivery services or e-commerce is a plus.
Proficient in using customer service software and standard office applications.
Willingness to relocate to Greece and embrace the local culture.

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 4 Weeks )
Free Greek Lessons, Engagement Activities

Required profile