Dutch Speaking Customer Service for Home Improvement & DIY Tools Department
Offer summary
Qualifications:
Fluency in Dutch and English, both written and spoken., Strong communication and interpersonal skills., Ability to multitask in a fast-paced environment., Genuine interest in home improvement and DIY projects..Key responsabilities:
- Provide exceptional customer service to Dutch-speaking clients via phone, email, and chat.
- Assist customers with inquiries related to DIY tools and home improvement projects.
- Resolve customer issues and document interactions in the CRM system.
- Collaborate with colleagues to improve service processes and stay updated on industry trends.
Job description
Patrique Mercier Recruitment is a leading agency dedicated to connecting multilingual professionals with excellent job opportunities around the world.
We are excited to announce a new entry-level position for a Dutch Speaking Customer Service Representative in the Home Improvement & DIY Tools Department in beautiful Greece!
This role offers a fantastic opportunity to engage with customers while providing them with expert advice and support in their DIY projects. Our agency focuses on matching candidates with roles that not only suit their skills but also align with their career aspirations. If you are passionate about home improvement and enjoy assisting customers in achieving their DIY goals, we invite you to apply for this vibrant role!
Responsibilities
- Provide exceptional customer service to Dutch-speaking clients via phone, email, and chat
- Assist customers with inquiries related to DIY tools, products, and home improvement projects
- Resolve customer issues and complaints with professionalism and efficiency
- Document customer interactions accurately in our customer relationship management system
- Share product knowledge and best practices to enhance customer satisfaction
- Collaborate with colleagues to improve service processes and product offerings
- Stay updated on industry trends and new product launches to provide informed recommendations
Requirements
- Fluency in Dutch and English (both written and spoken)
- Willingness to relocate to Greece - remote work only within Greece
- Strong communication and interpersonal skills
- Ability to multitask and work effectively in a fast-paced environment
- Familiarity with customer service software and computer applications
- A genuine interest in home improvement and DIY projects
- Willingness to adapt to a new culture and work environment
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package ( flight, transfer and the first 2 weeks hotel accommodation )
- Free Greek Lessons, Engagement Activities
Required profile
Experience
Other Skills
- Customer Service
- Multitasking
- Social Skills
- Adaptability
- Communication
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