Offer summary

Qualifications:

Fluency in Dutch and English, both written and spoken., Experience in customer support or a related field is preferred., Strong communication and interpersonal skills with excellent problem-solving abilities., Familiarity with online marketplace platforms is a plus..

Key responsabilities:

Deliver exceptional customer support in Dutch for online marketplace inquiries.

Assist customers with account issues, transactions, and product information.

Troubleshoot and resolve problems efficiently and empathetically.

Document customer interactions in the support system accurately.

Job description

Patrique Mercier Recruitment is thrilled to present an exciting entry-level opportunity for a Dutch Speaking Customer Support representative to join a leading online marketplace platform department in sunny Greece!

This is a chance to build your career within a dynamic and innovative environment that connects buyers and sellers across the globe.

As a Dutch Speaking Customer Support agent, your primary responsibility will be to assist customers with their inquiries related to the marketplace platform. You'll be critical in ensuring that users have a seamless experience, providing guidance on product listings, transactions, and account management.

Our client values customer satisfaction and is committed to building a supportive team where you can grow professionally while making a significant impact in the online commerce space!

Responsibilities

Deliver exceptional customer support in Dutch for online marketplace inquiries
Assist customers with account issues, transactions, and product information
Troubleshoot and resolve problems efficiently and empathetically
Educate users about platform features and best practices
Document customer interactions in the support system accurately
Collaborate with various teams to enhance the overall customer experience
Stay informed about marketplace trends and service updates

Requirements

Fluency in Dutch and English, both written and spoken
Willingness to relocate to Greece - remote work only within Greece
Experience in customer support or a related field is preferred
Strong communication and interpersonal skills
Excellent problem-solving abilities and attention to detail
Ability to work in a fast-paced, customer-focused environment
Familiarity with online marketplace platforms is a plus
Team-oriented with a proactive approach to customer service
Passionate about technology and online commerce

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 4 weeks )
Free Greek Lessons, Engagement Activities

Required profile