Position Summary:
We are seeking a highly organized and proactive Appointment Setter & Virtual Assistant to support our business operations remotely. The ideal candidate will be responsible for scheduling appointments, managing client communication, and providing administrative support. Additionally, this role will include social media marketing responsibilities, particularly on LinkedIn, to enhance brand visibility and engagement.
Job Details:
Work from home
Monday to Friday | 9 AM to 6 PM AEST
*Following Australian Holidays
Shutdown: The client's office will be closed from the last Friday before Christmas and will reopen on the first Monday after January 1
Responsibilities:
Appointment Setting & Client Communication:
• Make outbound calls to schedule 18-20 appointments per week with potential clients.
• Explain the client’s services to professionals such as developers, family lawyers, accountants, and mortgage brokers.
• Manage, confirm, and reschedule appointments as needed.
• Act as a virtual secretary, handling communication through WhatsApp messages, video calls, and emails.
• Maintain professionalism and confidentiality when dealing with high-level professionals and sensitive information.
Administrative & Virtual Assistance:
• Provide general administrative and secretarial support.
• Assist the business owner with various operational tasks to ensure smooth workflow.
• Adapt to shifting priorities and efficiently manage multiple tasks.
Social Media Marketing:
• Develop and execute LinkedIn marketing strategies to attract potential clients.
• Create and schedule engaging content to increase brand awareness and audience engagement.
• Monitor social media interactions and respond to inquiries in a professional and timely manner.
• Use MS Office and Canva (preferred) for content creation and marketing campaigns.
Qualifications:
• At least 2 years of experience in appointment setting or similar role.
• Excellent English communication skills, with a strong phone presence and ability to build rapport quickly.
• Proficiency in various communication tools and social media platforms.
• Customer service-oriented with a professional demeanor.
• Ability to work independently and manage time effectively.
• Basic understanding of the financial or private funding industry (preferred).
• Strong organizational skills and ability to prioritize workload efficiently.
• Experience with LinkedIn marketing and social media strategies.
• Proficiency in MS Office (required); Canva experience is a plus.
• Willingness to travel to Australia if needed
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