Senior Project Manager

Overview:

North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in three specialist sectors: public services, enterprise & data centres, and defence & justice.

Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run.

The work we do at North is pioneering and fun. We build meaningfully, we think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer’s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect.  At North, we know and value the power of connecting people, skills and technologies in new and exciting ways.

Description of Role

As Senior Project Manager you will be responsible for:

• Build & Lead a High-Performing Team – Recruit, develop, and manage a team of project managers, engineers, and security professionals to deliver physical security projects at scale.
• Oversee Project Delivery – Ensure the successful planning and execution of physical security infrastructure, systems, and technology projects across various client sites.
• Client Relationship Management – Act as the primary point of contact for clients, ensuring alignment with their security needs and maintaining high levels of satisfaction.
• P&L and Budget Ownership – Take full accountability for the operational profit & loss (P&L) of the Physical Security Portfolio across the UK and Europe, ensuring cost control and financial optimization.
• Compliance & Risk Management – Ensure all projects adhere to regulatory, safety, and security standards, mitigating potential risks.
• Operational Strategy & Process Improvement – Develop and implement best practices, processes, and operational efficiencies to enhance project delivery and scalability.
• Adhering to compliance requirements for Health and Safety, Environmental, Quality, Information Security and Data Protection relevant to your job, function and location.

For development purposes the following knowledge, skills and experience are required.

• Essential Skills & Competencies

  1. Project & Operations Management
  • Proven experience managing large-scale physical security projects across multiple sites.
  • Strong understanding of project management methodologies (e.g., Agile, Waterfall, or Prince2).
  • Ability to lead multiple projects simultaneously while ensuring quality, budget control, and on-time delivery.
• Technical Knowledge of Physical Security Systems
• In-depth understanding of physical security infrastructure, including:
• Access control systems (e.g., Lenel, C•CURE, Genetec).
• CCTV & surveillance systems (e.g., Axis, Avigilon, Milestone).
• Intrusion detection systems and perimeter security.
• Security hardware (e.g., barriers, gates, biometric readers).
• Knowledge of cybersecurity considerations related to physical security systems.
• Leadership & Team Management
• Experience in building, leading, and managing project teams.
• Strong people management skills, including performance management, training, and mentoring.
• Ability to foster a high-performance culture and drive team motivation.
• Client & Stakeholder Management
• Experience in client-facing roles, managing relationships with enterprise clients and stakeholders.
• Ability to translate client requirements into actionable project plans.
• Strong negotiation skills for managing vendors, contractors, and suppliers.
• Financial & P&L Management
• Experience managing profit & loss (P&L) for security projects or service portfolios.
• Budgeting, forecasting, and cost-control expertise.
• Ability to optimize operational costs while maintaining service quality.
• Regulatory & Compliance Expertise
• Knowledge of security industry regulations, standards, and best practices, including:
• ISO 27001 (Information Security)
• GDPR (for data privacy in surveillance)
• CPNI (Centre for the Protection of National Infrastructure) guidelines
• Local and international security regulations
• Ability to ensure compliance with safety, security, and legal requirements.
• Problem-Solving & Crisis Management
• Strong analytical and decision-making skills to handle emergency situations, security threats, and operational disruptions.
• Ability to develop contingency plans and implement security risk mitigation strategies.
• Communication & Reporting
• Excellent verbal and written communication skills for internal and external reporting.
• Ability to present project updates, financial reports, and risk assessments to senior leadership.

Preferred Experience

• 10+ years of experience in physical security, project management, or operations management.
• Prior experience in data centres, critical infrastructure, corporate security, or high-security environments.
• Certifications such as PMP (Project Management Professional), PSP (Physical Security Professional), or CPP (Certified Protection Professional) are highly desirable.
• Familiarity with smart buildings, IoT security solutions, and emerging security technologies.

North rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of package on offer will be discussed at application stage. North is an equals opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.