Offer summary

Qualifications:

Bachelor's degree in a relevant field such as Communications, Marketing, or Instructional Design, or equivalent experience., Strong time management skills with a proven ability to meet deadlines., Experience in educational content creation or e-learning development., Knowledge of HTML/CSS for LMS customization..

Key responsabilities:

Administer and maintain the Learning Management System (LMS) for smooth delivery of online courses.

Manage the uploading, organizing, and updating of course content and learning materials within the LMS.

Troubleshoot technical issues and provide support for learners using the LMS.

Track and report on learner engagement and course completion rates to assess content effectiveness.

CallTek is a leading white label Enterprise Service provider delivering 24/7 engineering, software development and customer support to technology companies world wide currently servicing more 20,000 buildings and 1M enterprise network appliances. CallTek provides the highest level of engineering and customer service including global contact centers that are fluent in five major languages. With more than 5,000 team members and more than 15 years, CallTek has exclusively represented Internet Service Providers, Managed Service Providers, Manufacturers and Technology Companies, allowing our partners to focus on the customer. CallTek operates around the globe with 11 locations in five countries including the United States, Guatemala, the Philippines, Honduras and the Dominican Republic and India.

Job description

We are seeking a multi-talented professional who excels in developing and managing learning management systems(LMS). The ideal candidate will be a highly motivated, creative individual with experience in managing online learning platforms. This role will support the delivery of educational content, training programs, and digital marketing materials.

LMS Platform Administration Responsibilities:

• Administer and maintain the Learning Management System (LMS), ensuring smooth delivery of online courses and training materials.

• Manage the uploading, organizing, and updating of course content, videos, quizzes, and other learning materials within the LMS

• Troubleshoot technical issues and provide support for learners experiencing difficulties with accessing or navigating the LMS.

• Track and report learner engagement, course completion rates, and other key metrics to assess the effectiveness of the content.

Requirements

• Bachelor's degree in a relevant field (Communications, Marketing, Instructional Design, etc.) or equivalent experience.

• Strong time management skills with a proven ability to meet deadlines.

• Experience in educational content creation or elearning development.

• Knowledge of HTML/CSS for LMS customization.

• Familiarity with project management tools (Trello, Asana, etc.)

Required profile