Offer summary

Qualifications:

Licensed Registered Nurse with relevant work experience., Proficient in managing Electronic Medical Records (EMR) systems., Strong customer service skills for virtual patient interactions., Knowledge of HIPAA compliance and patient confidentiality standards..

Key responsabilities:

Manage the Electronic Medical Records (EMR) system for accurate patient information.

Serve as the primary contact for patient inquiries via digital platforms.

Handle appointment scheduling to optimize clinic flow.

Collaborate with the healthcare team to support clinic operations and patient care.

Job description

This is a remote position.

Schedule: 5 hours/day, 20 hours a week, Monday-Thursday, 9am-2pm Missoula, MT time

Client Timezone: Montana, USA

Client Overview

Join a cutting-edge hybrid medical clinic and med spa that’s revolutionizing patient care in Montana. This innovative healthcare provider combines the best of traditional medical practices with state-of-the-art aesthetic treatments, offering a unique and comprehensive approach to wellness and beauty. As part of our dynamic team, you’ll play a crucial role in enhancing patient experiences and supporting our mission to deliver exceptional care.

Job Description

We’re seeking a highly skilled and compassionate Virtual Medical Receptionist to be the digital face of our clinic. In this role, you’ll leverage your healthcare expertise to manage our advanced Electronic Medical Records (EMR) system, ensuring seamless patient communication and efficient clinic operations. This position offers the perfect blend of healthcare administration and customer service, allowing you to make a meaningful impact on patient care while working remotely. You’ll be at the forefront of modern healthcare delivery, utilizing cutting-edge technology to streamline processes and enhance patient satisfaction.

Responsibilities

Expertly navigate and manage our state-of-the-art Electronic Medical Records (EMR) system, ensuring accurate and up-to-date patient information
Serve as the primary point of contact for patient inquiries, providing exceptional customer service through virtual messaging and other digital platforms
Efficiently handle appointment scheduling, ensuring optimal clinic flow and patient convenience
Maintain the highest standards of patient confidentiality and HIPAA compliance in all communications and record-keeping
Collaborate with our healthcare team to ensure smooth clinic operations and superior patient care
Assist in various administrative tasks to support the clinic’s daily functions and long-term goals

Requirements

A licensed Registered Nurse with relevant work experience.
Expertly navigate and manage our state-of-the-art Electronic Medical Records (EMR) system, ensuring accurate and up-to-date patient information
Serve as the primary point of contact for patient inquiries, providing exceptional customer service through virtual messaging and other digital platforms
Efficiently handle appointment scheduling, ensuring optimal clinic flow and patient convenience
Maintain the highest standards of patient confidentiality and HIPAA compliance in all communications and record-keeping
Collaborate with our healthcare team to ensure smooth clinic operations and superior patient care
Assist in various administrative tasks to support the clinic’s daily functions and long-term goals