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GTM Operations Analyst (ZR_21330_JOB)

Remote: 
Full Remote
Contract: 
Freelance
Work from: 
Australia

Offer summary

Qualifications:

3+ years of experience in GTM operations or sales operations in a B2B SaaS environment., Proven experience managing and optimizing commercial tech stacks like CRM and sales engagement tools., Excellent communication and interpersonal skills for effective collaboration across functions., Proficiency in Excel, Google Sheets, and Salesforce, with a plus for tools like Marketo and Gong.io..

Key responsabilities:

  • Manage and support the commercial tech stack, acting as a subject matter expert.
  • Continuously optimize system configurations to improve tracking and reporting capabilities.
  • Identify process gaps and implement enhancements to streamline operations.
  • Develop and maintain reports and dashboards to track sales metrics and productivity.

BruntWork logo
BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/
501 - 1000 Employees
See all jobs

Job description

This is a remote position.

Schedule:  Monday through Friday from 9am EST to 5pm EST

About You:
As a GTM Operations Analyst, you will play a crucial role in optimizing our commercial
tech stack and driving operational efficiency across our Go-To-Market (GTM) functions. You will
collaborate closely with sales, marketing, post-sales, and finance teams to enhance processes
and support strategic initiatives. You will be instrumental in leveraging technology to streamline
operations and improve sales productivity.

Key Responsibilities:
● Manage Commercial Tech Stack: Handle provisioning, troubleshooting, and support for
the commercial tech stack. Act as a subject matter expert and point of contact for
system-related inquiries and issues.
● Optimize System Configuration: Continuously optimize the configuration and
utilization of systems to align with sales methodologies and improve tracking and
reporting capabilities.
● Process Improvement: Identify process gaps, gather feedback from stakeholders, and
implement enhancements to streamline operations and improve effectiveness.
● Automation: Leverage technology solutions to automate workflows and improve system
efficiencies, focusing on enhancing user experience for Account Executives and
Customer Success Managers.
● Cross-Functional Collaboration: Serve as a GTM operations liaison across
departments to identify process improvements, drive change management, and ensure
alignment with organizational goals.
● Project Leadership: Partner with sales,marketing, and operations leaders to lead
strategic projects aimed at increasing revenue, sales productivity, and operational
efficiency.

● Documentation and Standardization: Create and maintain documentation on
processes, policies, and best practices to ensure consistency and scalability.
● Reporting and Dashboard Creation: Develop and maintain reports and dashboards to
track sales metrics, adoption of methodologies, and sales productivity.
Key Collaborators:
● Customer Success
● GTM Operations
● Marketing
● Strategic and Commercial Sales Leads
● Partner / Channel
● Sales Enablement

Requirements
What skills do I need?
● 3+ years of experience in GTM operations, sales operations, or a similar role within a
B2B SaaS environment.
● Proven experience managing and optimizing commercial tech stacks (e.g., CRM, sales
engagement tools).
● Excellent communication and interpersonal skills, with the ability to collaborate
effectively across functions and influence stakeholders.
● Experience in project management and leading cross-functional initiatives.
● Self-motivated, curious, and results-oriented, with a strong desire for continuous
development to solve problems and drive impact.
● Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities
effectively.
● Proficiency in Excel, Google Sheets, and Salesforce
● A strong plus: Proficiency with tools like Marketo, ZoomInfo SalesLoft, Gong.io,
LeanData, etc.

Benefits
Independent Contractor Perks
  • HMO Coverage
  • Permanent work-from-home
  • Immediate hiring
  • Steady freelance job

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Project ManagementBusiness DevelopmentSales ManagementCross-Functional CollaborationEngagement MarketingSalesforceAutomated Information SystemsAnalytical DashboardMicrosoft Dynamics CRMProcess ImprovementUnit TestingMarketing AutomationZoom (Video Conferencing Tool)

Other Skills

  • Google Sheets
  • Microsoft Excel
  • Problem Reporting
  • Communication
  • Time Management
  • Results Focused
  • Social Skills
  • Self-Motivation
  • Problem Solving
Are you interested?

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