Benefits Specialist

Overview:

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Benefits Specialist to join our team. This position will report to our agency located in Cranston, RI. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. 

Responsibilities:

• Coordinate the production and distribution of COBRA continuation notices

• Provide customer service to plan participants regarding COBRA continuation

• Maintain and update client rosters of pending and active plan participants

• Generate and provide reports to clients on current pending and pending plan participants

• Coordinate the scanning and processing of COBRA documents

• Process COBRA payments in accordance with client-specific instructions

• Update paid-thru dates in Wex

• Manage the termination of benefits for plan participants, including communication with clients and relevant parties (ex. Rx and dental companies)

• Issue benefit termination notices to plan participants due to nonpayment or ineligibility

• Notify plan participants when their COBRA extension is nearing its end

• Revise letters and documentation in accordance with updates to COBRA laws and regulations

Qualifications:

• High school diploma or equivalent education
  
• Three to five years’ related experience
  
• Communicates effectively, both verbally and in writing
  
• Ability to work both independently and as a team member
  
• Ability to multitask efficiently and accurately
  
• Must be detailed, analytical and accurate
  
• Recognize the need for follow-thru and follow-up
  
• Ability to work within specified timeframe and meet deadlines
  Recognize and maintain confidentiality of work materials as appropriate
  
• Comprehend and communicate Plan Document guidelines
  
• Proficient in Microsoft Office, including Word, Excel, Outlook and PowerPoint
  

Benefits: 

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.
• An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.