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Customer Support Agent

Remote: 
Full Remote
Contract: 

Offer summary

Qualifications:

Excellent written and verbal English communication skills, Strong problem-solving skills, Ability to think on your feet, Team player.

Key responsabilities:

  • Answer customer questions via calls, emails, and chats
  • Diagnose and solve customer problems
  • Coordinate with peers and management
  • Contribute to a high-performance workplace culture

Influx logo
Influx https://influx.com
501 - 1000 Employees
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Job description

Jamaica

Duties

You’ll be tasked with answering customer questions. You'll need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.

Tasks Include

  • Diagnose and solve the customer's’ problems
  • Communicate effectively via calls, emails and chats with our customers
  • Coordinate effectively with peers and your manager
  • Contribute to a high-performance and friendly workplace culture

Requirements

All levels of experience welcome!

What We're Looking For

  • Excellent written and verbal English communication skills
  • Strong problem-solving skills
  • Team player

Benefits

  • The flexibility of working from home without having to go to the office
  • Work with clients in the USA, EU and elsewhere
  • Extensive opportunities to learn from, and work with, high-performing colleagues
  • Career opportunities! We're a fast growing startup with roles and positions to grow into

If this sounds like you or someone you know, the application link is below! Apply now!

Apply Here

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Communication
  • Problem Solving
  • Teamwork

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