Excellent written and verbal English communication skills, Strong problem-solving skills, Ability to think on your feet, Team player.
Key responsabilities:
Answer customer questions via calls, emails, and chats
Diagnose and solve customer problems
Coordinate with peers and management
Contribute to a high-performance workplace culture
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Influx delivers brand-first service experiences from startup to scale. Founded in 2013, we’re bringing ‘on demand’ to customer support. Our follow-the-sun model means you get consistent, high-quality coverage in any timezone.
You’ll be tasked with answering customer questions. You'll need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.
Tasks Include
Diagnose and solve the customer's’ problems
Communicate effectively via calls, emails and chats with our customers
Coordinate effectively with peers and your manager
Contribute to a high-performance and friendly workplace culture
Requirements
All levels of experience welcome!
What We're Looking For
Excellent written and verbal English communication skills
Strong problem-solving skills
Team player
Benefits
The flexibility of working from home without having to go to the office
Work with clients in the USA, EU and elsewhere
Extensive opportunities to learn from, and work with, high-performing colleagues
Career opportunities! We're a fast growing startup with roles and positions to grow into
If this sounds like you or someone you know, the application link is below! Apply now!
Apply Here
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.
Other Skills
Customer Service
Communication
Problem Solving
Teamwork
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