Account Coordinator

Account Coordinator

Envision Horizons is seeking an experienced Walmart Account Coordinator to join our team in 2025! The Account Coordinator works closely with the Account Management Team, provides essential support for their book of business by focusing on daily health checks, resolving Walmart Seller/Support issues, and making routine updates to product listings within Walmart's backend systems. We are looking for a Walmart Seller/ Supplier Support expert who is skilled in managing product listings, optimizing product pages, and troubleshooting complex technical issues that arise within the Walmart Marketplace and Walmart Supplier Center platforms

Location: Candidates must reside in the Philippines. Fully remote.

Salary& Benefits: 

• $18k-$24k USD Annual Salary
• Paid Time Off
• May be eligible for a discretionary bonus based on company performance for the year

Working Hours: Minimum of 40 hours per week. Must be online 9:00 am - 6:00 pm EST (U.S.) Monday through Friday. Position may require occasional overtime hours.

Key Responsibilities

• Maintain and update brand catalog on Walmart Marketplace and Walmart Supplier Center
• Monitor brand health, account status, and listing performance
• Ensure optimal account health and performance by resolving listing, inventory, and compliance issues
• Troubleshoot and fix errors related to product listings, inventory, and content optimization
• Initiate and manage cases with Walmart Seller/ Supplier Support to resolve account-related challenges
• Assist with product feed uploads and category mapping within Walmart’s backend
• Track and report key account performance metrics to ensure compliance and growth

Qualifications

• C1-C2 English proficiency.
• At least two years of experience working with Walmart Marketplace or Walmart Supplier Center REQUIRED
• Advanced experience in Walmart catalog management, including bulk uploads and product feed troubleshooting
• Strong understanding of Walmart policies, requirements, and listing guidelines
• Proficient in MS Office and/or Google Suite
• Ability to work independently and collaboratively within a team
• Excellent verbal and written communication skills
• Ability to manage multiple priorities and meet deadlines
• Strong attention to detail and problem-solving skills
• Results-oriented and self-motivated with outstanding attention to detail
• Bachelor’s degree or comparable experience
• Excited by the opportunity to work with a variety of clients across many industries
• Ability to work both independently and as part of a team.
• A love for e-commerce – we talk and live e-commerce all day, every day!

Who We Are

Envision Horizons is an award winning agency. We have recently won The Glossy award for Best E-commerce Experience, and have been named an Amazon Ads Partners Awards finalist in the Creative Effectiveness category in 2024, as well as a finalist for the Brand Building US Category in 2022. Founded in 2017, we are a leading Amazon agency that offers a turnkey solution for brands looking to simplify and optimize their Amazon presence. Our mission is to help brands of all sizes improve their product pages, resolve common issues, and strategically use Amazon Advertising to scale successfully.

Our Core Values

• Be Inquisitive: Be naturally curious, love working with data, and determined to find an answer.
• Be A Leader: Think like a business owner and be confident in your knowledge and expertise.
• Get It Done: Get it done and get it done right. If you don’t know how to get it done, be resourceful and independent in your work.
• Have Humility: Admit when you’re wrong and take it as a learning opportunity. Approach all conflict with active listening and compassion.