Offer summary

Qualifications:

Strong organizational skills and attention to detail are essential., Excellent communication and people skills are required., Experience in scheduling is preferred but not mandatory., Comfortable learning and using scheduling software is necessary..

Key responsabilities:

Manage scheduling software and monitor caregiver clock-ins and clock-outs.

Recruit and onboard caregivers by posting job listings and coordinating interviews.

Coordinate caregiver schedules and handle last-minute changes as needed.

Communicate with caregivers and clients to provide support and answer questions.

Job description

This is a remote position.

Role Name: Administrative Coordinator / Remote Scheduler

Schedule:

Full-time (8 hours)
1:00 PM to 10:00 PM shift with flexible 1 hour unpaid break

Client Timezone: Eastern Time (US)

Client Overview

Join a thriving home healthcare organization that has demonstrated remarkable resilience and growth, bouncing back to pre-pandemic levels through their commitment to personalized care. This established healthcare provider maintains a strong reputation for quality service and personal touch in their community. Their innovative approach combines high-touch service delivery with modern digital systems, creating an efficient and scalable operation that puts both caregivers and clients first.

Job Description

We’re looking for an organized, detail-oriented, and people-loving Administrative Coordinator to join our team! In this role, you’ll play a key part in ensuring our caregivers and clients are set up for success. Your main focus will be recruiting caregivers and managing our scheduling software to ensure that our team is clocking in and out properly . Additionally, you’ll take on scheduling responsibilities—matching caregivers with clients based on needs and availability.

If you love keeping things running smoothly, enjoy working with people, and are comfortable with technology, we’d love to meet you!

Responsibilities:

Manage scheduling software —monitor clock-ins and clock-outs, troubleshoot issues, and ensure that caregivers are clocking out on time and on location. If they are not, provide friendly reminders to do so through calling and texting. If the issue persists, notify the office.

Recruit and onboard caregivers—post job listings, review applications, and coordinate interviews send applications and other paperwork .

Coordinate caregiver schedules—match caregivers with clients, adjust schedules as needed, and handle last-minute changes.

Communicate with caregivers and clients—answer questions, provide support, and ensure everyone has what they need.

Answer phone calls when needed - Answer incoming calls to the company phone at designated times and either take a message or transfer the call to the necessary person, and keep a record of the call

Assist with administrative tasks—data entry, paperwork, and general office support.

There will be a 30-60 day onramping process wherein you’ll take on each of these responsibilities gradually as you learn more about how our agency operates!