Offer summary

Qualifications:

Fluency in Czech (written and spoken) is essential., Strong commitment to providing excellent customer service., Outstanding communication and interpersonal skills., Ability to work effectively in a remote setting while managing time efficiently..

Key responsabilities:

Deliver exceptional customer support to Czech-speaking clients through various communication channels.

Assist customers with inquiries related to virtual assistant services and provide effective solutions.

Document customer interactions accurately in our CRM system.

Collaborate with team members to meet service goals and enhance customer satisfaction.

Job description

🌈 Join Our Dynamic Team! Patrique Mercier Recruitment ES is excited to announce an opening for a Czech Speaking Customer Support representative in our Virtual Assistant Department. If you are fluent in Czech and passionate about providing top-notch support in a virtual setting, this is the perfect opportunity for you!

In this important role, you will assist Czech-speaking clients by offering support for various virtual assistant services, ensuring their queries are resolved efficiently and professionally. If you thrive in a flexible work environment and enjoy helping others, we would love to have you on board!

Your Responsibilities

Deliver exceptional customer support to Czech-speaking clients through various communication channels.
Assist customers with inquiries related to virtual assistant services and provide effective solutions.
Document customer interactions accurately in our CRM system.
Collaborate with team members to meet service goals and enhance customer satisfaction.
Participate in ongoing training to stay informed about industry trends and service improvements.

Requirements

Fluency in Czech (written and spoken) is essential. Please ensure that your nationality and native language is clearly state in your C.V. and/or Cover Letter.
Strong commitment to providing excellent customer service.
Previous experience in customer support is a plus but not mandatory.
Outstanding communication and interpersonal skills.
A proactive team player with a can-do attitude.
Strong analytical skills and attention to detail.
Ability to work effectively in a remote setting while managing time efficiently.

Benefits

· Private Health Insurance

· Training & Development

· Performance Bonus

· 2 Extra Salaries Per Year Fully Paid Training

· Fully Paid Relocation Package ( flight, transfer and hotel )

· Free Greek Lessons, discounts and other perks

Required profile