Sales Engineer - SIP

We are seeking a Sales Engineer who thrives in complex and dynamic environments. This candidate will possess strong technical, analytical and communication skills, and bring strategic/critical thinking to the team. This role involves engaging with customers across multiple vertical segments in pre-sales activities, managing projects and relationships. The ideal candidate is a proactive problem-solver who excels in a collaborative setting and can lead projects and teams effectively.

While the ideal candidate will support the entire protfolio of Sinch's communications channels (including Voice, Messaging, Email, and OTT) this position may focus primarily as a technical expert supporting Elastic SIP Trunking (EST) from initial engagement through successful deployment. The role offers a dynamic mix of technical sales, proof of concept support, and continual technical guidance.

Requirements

• 5+ years in Sales/Solutions Engineering
• BA/BS degree or equivalent practical experience 
• The ideal candidate will have proven experience with SIP trunking solutions, and integrating VoIP technologies with enterprise-level platforms
• Experience with messaging services including SMS, MMS, RCS and other common channels.
• Email experience is a plus.
• Desire to work in a fast-paced startup environment
• Capable of discussing designs and implementing complex telecommunication solutions to ensure a proper understanding of operational efficiency and seamless integration with existing infrastructure.
• Demonstrated ability to manage complex technical projects and lead technical strategy in sales engagements.
• Exceptional communication skills, with a knack for presenting technical information to various non-technical stakeholders clearly and persuasively.
• Proven success in fostering collaboration across multiple departments and effectively managing stakeholder relationships.
• Deep understanding of the industry, including trends, challenges, and opportunities, with the ability to translate this knowledge into actionable sales strategies.

Our Hiring Process

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

Benefits

• STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.

• CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
• SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
• TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
• PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
• WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you’re the most productive and successful. It’s what you do, not where you work, that matters.
• MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.

The annual starting salary for this position is between $112,000.00 - $135,000.00. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This position is also eligible for bonus. This role will be accepting applications until 03/25/2025 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.