Offer summary

Qualifications:

Proven experience as a medical assistant, preferably in a mental health or telemedicine setting., Proficiency in Electronic Health Record (EHR) systems and comfort with telehealth technologies., Exceptional verbal and written communication skills, with a focus on empathy and professionalism., Strong organizational skills and the ability to multitask in a fast-paced, remote environment..

Key responsabilities:

Serve as the virtual face of the practice, greeting and checking in patients for remote appointments.

Prepare patients for telepsychiatry consultations and manage their information in the EHR system.

Coordinate appointment scheduling and process electronic payments, ensuring clear communication about billing.

Act as a liaison between patients and the psychiatrist, maintaining patient privacy and compliance with HIPAA regulations.

Job description

This is a remote position.

Role Name: Medical Assistant for Remote Psychiatric Practice

Schedule: Monday thru Friday 9am to 5pm

Client Timezone: Central Time (Texas-based)

Client Overview

Join a cutting-edge telemedicine practice specializing in psychiatric care. This innovative mental health provider leverages technology to deliver comprehensive psychiatric services remotely, ensuring accessibility and convenience for patients. With a focus on patient-centered care, the practice offers flexible appointment times, including evenings, to accommodate diverse patient needs. As part of a growing team, you’ll play a crucial role in shaping the future of mental health care delivery.

Job Description

Embark on an exciting career as a Medical Assistant in a dynamic, fully remote psychiatric practice. This role offers a unique opportunity to blend healthcare expertise with cutting-edge technology, making a significant impact on patients’ mental health journeys. You’ll be at the forefront of telemedicine, managing virtual patient interactions, and supporting a busy psychiatric practice. This position allows you to develop specialized skills in mental health care while enjoying the flexibility and innovation of remote work. If you’re passionate about mental health, tech-savvy, and dedicated to providing exceptional patient care, this role offers unparalleled growth potential in the rapidly evolving field of telepsychiatry.

Responsibilities

Serve as the virtual face of the practice, warmly greeting and checking in patients for their remote psychiatric appointments
Skillfully prepare patients for their telepsychiatry consultations, ensuring they’re comfortable with the technology and process
Efficiently manage and update patient information in the Electronic Health Record (EHR) system, maintaining accuracy and confidentiality
Coordinate seamless appointment scheduling, optimizing the psychiatrist’s time and enhancing patient access to care
Process electronic payments and co-pays, providing clear explanations of billing procedures to patients
Act as a liaison between patients and the psychiatrist, relaying important information and addressing basic inquiries
Uphold the highest standards of patient privacy and HIPAA compliance in all interactions and data handling
Assist in streamlining administrative processes to enhance overall practice efficiency
Collaborate with the psychiatrist to ensure smooth patient flow and exceptional care delivery
Engage in continuous learning about psychiatric care support, staying updated on best practices in telemedicine

Requirements

Proven experience as a medical assistant, preferably in a mental health or telemedicine setting
Proficiency in Electronic Health Record (EHR) systems and comfort with various telehealth technologies
Exceptional verbal and written communication skills, with the ability to convey empathy and professionalism in virtual interactions
Strong organizational skills and the ability to multitask in a fast-paced, remote environment
In-depth understanding of HIPAA regulations and unwavering commitment to patient confidentiality
Demonstrated ability to work independently while maintaining strong team collaboration skills
Flexibility to work evening hours as needed to support patient scheduling preferences
Basic understanding of medical billing processes and excellent attention to detail
Comfort with on-camera interactions and the ability to troubleshoot basic technical issues
Passion for mental health care and a dedication to patient-centered service
Ability to adapt quickly to new technologies and evolving telemedicine practices
Strong problem-solving skills and the initiative to proactively address challenges in a remote work setting