Offer summary

Qualifications:

Familiarity with Google Workplace, Slack Pro, and Jira is a plus., Strong communication and interpersonal skills are essential., Patience and willingness to assist individuals with varying levels of technical expertise are required., Commitment to JerseySTEM's mission of providing STEM education to underrepresented middle school girls is necessary..

Key responsabilities:

Conduct scheduled 30-minute orientation sessions for new volunteers.

Troubleshoot and resolve any login issues or technical challenges.

Ensure volunteers can seamlessly navigate between Google Workplace, Slack Pro, and Jira.

Collaborate with the TECH team to provide ongoing support and guidance.

Job description

Overview:

JerseySTEM provides free after school STEM classes to underserved middle school girls grade 5-8.

We are seeking a dedicated Flexible Tech Support Volunteer to play a pivotal role in helping new volunteers acclimate to our digital ecosystem. In this volunteer position, you will provide initial orientation sessions to new team members, introducing them to the tools we use at JerseySTEM, including Google Workplace, Slack Pro, and Jira.

Responsibilities:

Conduct scheduled 30-minute orientation sessions for new volunteers.
Troubleshoot and resolve any login issues or technical challenges.
Ensure volunteers can seamlessly navigate between Google Workplace, Slack Pro, and Jira.
Collaborate with the TECH team to provide ongoing support and guidance.
3-5 hours per week, minimum 6 months commitment

Qualifications:

Familiarity with Google Workplace, Slack Pro, and Jira is a plus.
Strong communication and interpersonal skills.
Patience and willingness to assist individuals with varying levels of technical expertise.
Availability to conduct orientation sessions twice a week (weekday/evening) or ad-hoc.
Commitment to JerseySTEM's mission of providing STEM education to underrepresented middle school girls.

Required profile