Global Sales Support RFI Analyst

Overview:

Company Description 

At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize, and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration to database and systems management to redefining security, and hundreds of needs in between, we help you conquer your next challenge now. 

We’re not the company that makes big promises. We’re the company that fulfills them. 

We’re Quest: Where Next Meets Now. 

We have an opportunity for an Global Sales Support RFI in Panama City, Panama

Why work with us! 

-Life at Quest means collaborating with dedicated professionals with a passion for technology. 

-When we see something that could be improved, we get to work inventing the solution. 

-Our people demonstrate our winning culture through positive and meaningful relationships. 

-We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential. 

-Our team members’ health and wellness is our priority as well as rewarding them for their hard work. 

This is a remote position located in Panama

What You'll Be Doing

-Interface with Sales, Marketing, Support, Engineering, Legal, Financing and Deal Desk to provide the latest and most accurate company information to prospective customers and partners

-Collaborate with the RFI core-team to support growth of company revenue with availability of a simplified, standardised, globally and commercially relevant RFI support process

-Support End of Quarter activities or high-volume activity periods

-Identify process gaps and drive other improvement initiatives in collaboration with your teammates

Skills Needed For the Role

3+ years of experience in a Sales Support environment; or equivalent combination of education and work experience
-Demonstrated achievements in similar role supporting global sales organizations and working to an SLA
-Proficiency with Loopio or other proposal software tools; as well as with common business applications such as Word, Excel, PowerPoint, Outlook.
-Proficiency with CRM and order systems (Salesforce, CPQ) for License, Renewals and On Demand (SaaS) products
-Excellent problem solving skills and customer orientation
-Pro-active work style with the desire to optimize internal processes
-Ability to communicate clearly using common business language in both writing and speaking
-Comfortable working in a high pressure and fast changing, matrixed-environment
-Fluent in English. Additional Asia-Pacific or European language is an advantage.
-Standard office hours required: 10:00am-7:00pm EST(local time) with the expectation that extra hours may be required around our busiest time of the month/quarter/year as well attendance at cross geo meetings/projects.

What would make you Stand Out from the Crowd

Ability to work under pressure & tight deadlines with minimum supervision

Quest is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.  

Come join us. For more information, visit us on the web at Quest Careers | Where next meets now. Join Quest.

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com.

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