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Business Analyst

extra holidays - extra parental leave
Remote: 
Full Remote
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Offer summary

Qualifications:

5+ years of experience in systems/business analysis, with at least 2 years on the Salesforce Platform., Deep experience in documenting and analyzing business processes and policies., Strong verbal and written communication skills., Salesforce certification (CPQ, Administrator, Platform App Builder, or Developer) is preferred..

Key responsabilities:

  • Lead the documentation of business processes related to Quote-to-Cash for the Salesforce team.
  • Gather requirements for Salesforce development related to CRM, CPQ, and CLM.
  • Participate in the Salesforce CRM Scrum process, including user story creation and backlog grooming.
  • Assist with system testing and documentation of system capabilities and processes.

Rocket Software logo
Rocket Software Large http://www.rocketsoftware.com/
1001 - 5000 Employees
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Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

Business Analysts are the glue that keeps our stakeholders and technical teams aligned by understanding what our stakeholders want and need, and then in turn translating those requirements into work and system enhancements / improvements. The Business Analyst will assist in system and business process analysis, design, configuration, and support.

The Business Analyst – Salesforce (CPQ & CLM) is an integral part of the Business Applications team. within Rocket IT. In partnership with the other members of the Salesforce team and business stakeholders, the Business Analyst – Salesforce (CPQ & CLM) will assist with system and business process analysis, design, configuration, and support for the Salesforce Platform, with a primary focus on Configure-Price-Quote (CPQ), Contract Lifecycle Management (CLM) and related Quote-to-Cash feature sets.

Essential Duties and Responsibilities: 

  • Serve as the leading participant in studying and documenting business processes related to Quote-to-Cash for the Rocket Salesforce team, across the following domains: 

  • Salesforce CRM 

  • Salesforce CPQ (and related) 

  • DocuSign CLM 

  • Play a leading role in gathering requirements for Salesforce development related to Customer Relationship Management (CRM), CPQ, CLM, and other Salesforce ecosystem activities. 

  • Actively participate in the Salesforce CRM Scrum process, including Program Increment Planning, user story creation/refinement/estimation, backlog grooming, stand-ups, and retrospectives. 

  • Provide input on the design for system enhancements and new features. 

  • Assist with the implementation of new functionality. 

  • Help perform system testing. 

  • Assist with documenting system capabilities and processes. 

  • Team-oriented, collaborative, accountable, and dependable. 

Required Qualifications:  

  • 5+ years of experience in systems/business analysis, with a minimum of 2 years providing business analysis for the Salesforce Platform 

  • Deep experience documenting and analyzing business processes, procedures, and policies on complex projects. 

  • Ability to act as a liaison between technical and non-technical teams and resources. 

  • Strong verbal and written communication skills. 

  • Salesforce certification (Salesforce CPQ, Administrator, Platform App Builder, and/or Developer, etc.) (Preferred) 

 

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Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.  If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com.  We will make a determination on your request for reasonable accommodation on a case-by-case basis.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Communication
  • Accountability
  • Collaboration
  • Reliability

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