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Energy Monitoring & CRM Specialist

Remote: 
Full Remote
Contract: 
Experience: 
Expert & Leadership (>10 years)
Work from: 

Offer summary

Qualifications:

Strong analytical skills and technical expertise in solar PV systems., Experience with automation tools, specifically Smartsheet/Smartsuite., Proficiency in CRM systems like Salesforce or HubSpot., Understanding of EPC and O&M processes in solar energy..

Key responsabilities:

  • Monitor and analyze solar PV system performance data to ensure optimal asset performance.
  • Manage CRM workflows and customer records to improve coordination between teams.
  • Support tracking of solar project lifecycles and assist in procurement processes.
  • Collaborate with field technicians to manage preventive maintenance schedules and resolve system issues.

Job description

About Blue Sky Utility

Blue Sky Utility is a leader in solar energy solutions, specializing in renewable energy project development, asset management, and operations & maintenance (O&M). We are seeking a highly skilled contractor to support our energy monitoring, CRM management, and project workflows to enhance operational efficiency and system performance.

Role Overview

This role will focus on monitoring solar PV system performance, troubleshooting issues, managing CRM workflows, and optimizing EPC & O&M processes. The ideal candidate will have strong analytical skills, technical expertise, and experience with automation tools.

Hours:Must be available in US East Coast Hours (8 AM- 6PM)

Key Responsibilities
Energy Monitoring & Performance Analysis
  • Analyze solar PV system performance data to ensure optimal asset performance.
  • Identify underperforming assets and recommend corrective actions.
  • Conduct basic troubleshooting for monitoring issues (e.g., data gaps, inverter errors).
  • Interpret energy production, consumption, and system performance metrics.
  • Work with SCADA systems, dashboards, and remote monitoring platforms to ensure system uptime.
Smartsheet & Smartsuite Automation
  • Set up workflows, dashboards, and reporting tools to track project progress.
  • Automate project tracking and task management to improve team efficiency.
  • Integrate Smartsheet/Smartsuite with other platforms for seamless data flow.
CRM & Asset Management
  • Manage customer and asset records within CRM systems (Salesforce, HubSpot, etc.).
  • Track service requests, warranties, and performance history to ensure data accuracy.
  • Optimize CRM workflows to improve coordination between EPC and O&M teams.
EPC (Engineering, Procurement & Construction) Support
  • Support tracking of solar project lifecycles from design through commissioning.
  • Assist in procurement processes, subcontractor coordination, and compliance tracking.
  • Review technical documents (layouts, electrical designs, permits) for accuracy.
Operations & Maintenance (O&M) Optimization
  • Manage preventive maintenance schedules for solar assets.
  • Collaborate with field technicians to diagnose and resolve system issues.
  • Identify performance optimization and cost-saving strategies for long-term asset management.

Requirements

Technical & Industry Expertise

Energy Monitoring: Experience with solar PV system performance tracking and troubleshooting.
Smartsheet/Smartsuite: Proficiency in workflow automation and reporting.
CRM Systems: Experience with Salesforce, HubSpot, or similar platforms.
EPC & O&M Knowledge: Understanding of solar project development, procurement, and maintenance.

Soft Skills & Work Ethic

Critical Thinking & Problem-Solving – Ability to assess complex issues and implement solutions.
Detail-Oriented – Ensuring data accuracy, compliance, and proper documentation.
Project Management Mindset – Ability to track multiple projects and meet deadlines.
Communication & Collaboration – Comfortable working across technical and business teams.
Process Improvement Mentality – Identifies efficiencies in workflows, reporting, and maintenance strategies.

Benefits

Contract Terms
  • Engagement Type: Independent Contractor
  • Hours: Must be available in US East Coast Hours (8 AM- 6PM)
  • 40+ hours of work per week.
  • Location: Remote (South Africa-based)
  • Compensation: Competitive contractor rates based on experience

Required profile

Experience

Level of experience: Expert & Leadership (>10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Troubleshooting (Problem Solving)
  • Collaboration
  • Communication
  • Critical Thinking
  • Detail Oriented
  • Problem Solving

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