Offer summary

Qualifications:

MS or PhD degree in medical physics or a related field with relevant certification., Five years of clinical experience in a related role., Experience with multiple TPS platforms is preferred., Excellent interpersonal and communication skills..

Key responsabilities:

Train customers on physics algorithms, linac modeling, and quality assurance (QA).

Assist with Python scripting troubleshooting and customer support.

Develop and maintain long-term relationships with customers through remote support and onsite visits.

Conduct presentations at seminars, training programs, and trade shows.

Symmetrio prides itself on our unwavering dedication to understanding clients’ unique needs, organizational design, culture, and operational challenges. We recognize the ever-changing economic landscape and offer not only permanent placement services but also flexible recruiting and staffing solutions. Our flexible service offerings ensure that we adapt to the hiring needs of your organization, allowing you to navigate through economic fluctuations. Our primary mission is to listen, gain your respect and trust to become a trusted advisor providing strategic insights and collaborate on organizational design considerations based on our Practice Leaders deep operational experience in your industry. This collaboration allows us to ensure the talent we deliver not only aligns with your position objectives but also perfectly fits your organizational culture. Partnering with Symmetrio affords you more than just a recruitment service; you gain a team that is committed to your long-term success leveraging our unique knowledge and experience of what it takes to thrive in your industry. At Symmetrio, we understand the importance of having the right talent in every area of your organization. That’s why we offer personalized staffing and recruiting services tailored to meet your specific business and functional needs. We take pride in our unique approach of organizing our team by Practice Area, allowing us to better focus our skills and experience. Our Practice Leaders, who are industry veterans in their respective market sectors, bring a wealth of expertise as business operators to tackle the distinctive demands of your business.

Job description

Symmetrio is currently recruiting a Physics Support Specialist for our customer, a leading multi-national medical software company. This is a remote position with approximately 25% travel required. You will work from home while supporting customers remotely using advanced tools, Teams meetings, phone, and email interaction working with a team of physicists, dosimetrists, and IT specialists.

Responsibilities

Train customers on physics algorithms, linac modeling, and quality assurance (QA).
Assist with Python scripting troubleshooting, customer support, and training as needed.
Develop and maintain long-term relationships with customers through remote support and onsite visits.
Respond to tenders and explain product functionality.
Conduct large and small group presentations at seminars, training programs, and trade shows.
Guide new customers through the product delivery process.
Plan, perform, and document application demos and training sessions for customers and internal teams.

Collaborate with the development team through exploratory testing of new product versions.

Requirements

The ideal candidate will be a service-oriented professional with a strong motivation to work in a dynamic environment.
They will also possess excellent interpersonal and communication skills are comfortable presenting and teaching to various audiences.
The candidate should be adaptable, able to handle diverse tasks, and thrive in solving complex problems independently and collaboratively. A proactive mindset, strong initiative, and the ability to prioritize work in a fast-paced setting are essential.
Candidates will need a MS or PhD degree in medical physics or a related field with relevant certification along with five years of clinical experience.
Experience with multiple TPS platforms is preferred.

Benefits